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February 2024 by Shane Louthen
This was the second time I have used cellular zone. The first time was in april 2020 during the height of covid. They were the only place willing to do a repair on my phone, and did a excellent and quick repair. The second time I used them was this week for my sons phone that had been run over. Same excellent service and more affordable than the competitors. Great job cellular zone. A++++
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January 2024 by Karen Nauschuetz
Great customer service and excellent job with repair of my cell phone screen!
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January 2024 by Emily Macy
On December 30th of 2023 I went to cellular zone to have my front screen replaced on my I phone 14 pro max. During this time the employee informed me there was no further damage to my phone and he would be able to replace my screen for $400. After my screen was replaced on January 18th the screen turned purple down half of the screen. I brought my phone to the cellular zone and spoke to Ahmid who told me he would need to speak to a manager. On their website and in person they stated that their was a 130 day warranty as long as there was no cracks in the screen, no water damage, or other damage done after the repair. After speaking to them he told me he saw absolutely no sign of any damage at all he took pictures of my phone and sent them to a higher up. He later called me on January 19th of 2024 and told me they would not cover the warranty but had no reason as to why. My phone had not been damage in the short time I had it sense the repair. I would like to know why the warranty is not being honored and to be reimbursed.
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January 2024 by Matt Walker
Wanted a like-new, previously-owned Samsung phone and found a good deal at Cellular Zone. Easy to do business with and I felt like I was treated fairly and respectfully. Highly recommend!
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January 2024 by Skye Anderson
Very patient and knowledgeable. Wonderful customer service and discussed all options before continuing to assist with the issues with my device. Upon determining a plan of action to fix said issues, they did so with quickness and professionalism.
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January 2024 by Bill Deringer
They did a great job. My watch looks brand new. But their timing was off because of new years weekend, took 3 days longer than expected
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January 2024 by ibadahya Johnson
The service was quick. The guys were professional and friendly. I was visiting the city for the holiday, called around to two other major places and they didn't have my screen. Called these guys and they took great care of me, and it was conveniently located to restaurants while I waited. Would use again if necessary next time I'm in town.
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January 2024 by Ed Cosner
Absolutely the best service ever!!! Explained the repairs necessary for my computer and the cost for the repair, then gave me a date 4 days from drop off because they had to get the part in and called me the next day that the part came in early and they got it done!!!Friendly and Professional ... can't ask for more ...
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January 2024 by Kitty Mattrazz
They were so fast and friendly I appreciate the price and quality of the work thank you guys!
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January 2024 by Richard Buentello
I took in my S21+ for a cracked screen and they replaced the screen. When I wet my phone 65 days later for 1 second, it immediately was fried. Previously, I had wet the phone unumerable times with no damage as it should perform. When I told them that the seal failed after repair they said, "Well, we are not authorized by Samsung, and you know phones are never the same after they are repaired.,," I commented that the seal should have kept the water out but they refused to offer anything other than an apology and a service to open the phone and confirm it is now a brick.
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January 2024 by Jordan Kanoe
Josh and Noel are awesome. Great communication, service, and care with my phone!
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January 2024 by Bert Ayala
Awesome , quick service . Had my grandsons XBox repaired . The connection on the HDMI port got damaged . I called 4 different repair shops and Brian ( I believe) was quick to answer my questions and quoted me a price . I dropped it off and got it back 2 days quicker than was told and the price was exactly what he quoted . Of course my grandson was very happy . Thanks guys .!!!! These guys rock
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December 2023 by Boyd Hutton
Excellent, fast, high quality service. Highly recommend these guys!
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November 2023 by Darren Kruger
I have taken many devices to cellular zone on Bulverde. They have always been very nice and do a great job repairing my phones. Today, David was very professional and was able to show me that my phone did not need a repair that I was thinking it needed. It just simply needed to be cleaned. That type of honesty will keep me coming back over and over.
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November 2023 by Donna Lyons
Wonderful experience! I love this place. Fixed the broken glass on my phone. Looked brand new after he was done with the repair. Thank you so very much. I highly recommend this place--and the pricing was fair as well!
