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February 2024 by Scottio “Mr. MaGoogle” Wilson
Tell Dimon to cork it. JP Morgan Chase is s responsible enough financial actor on the national front. I suggest not straying into opinionated views that ultimately threaten Americans National trust. I'll gladly invest my finance into the local Credit Union that build faith as opposed to fear.
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November 2023 by Adrian Ortiz
I'm gonna write a review everyday until Chase corporate decides to call me and fix the problems they have created with all the lies and all the phone calls along with all the disconnected calls i have gotten from them. I love the bank and the people that i work with but not the people that lied and baited me in a contract and than again lied on the rates....
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September 2023 by TJ Jones
CHASE overall is an absolutely horrible company. Almost as bad as Wells Fargo. I look forward to never ever doing business with them again. If you want actual good customer service, then AmEX, Fidelity, Charles Schwab are where it’s at. Chase is one of the many banks that needs to fail. Thugs from the top down.
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July 2023 by Andrew Wade
2 years are you kidding me that’s how long you are going to lock my money up over a check I deposited from a customer. You have closed all my accounts holding all my money all of this after you cashed a check put the money in my account then you put a hold on it and tell me till you get ahold of business owner you will not give me my money. If you don’t want your money locked up by a scam of a bank I would stay as far away from chase as possible and I’m not the only one I have soon found out it’s happening to a lot of people they shut my parents account down as well just because I was on it.
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June 2023 by Madison Parrott
Terrible customer service. We have moved overseas and specifically had a meeting with Chase before leaving, making sure there would be no issues once we were in a different country. Our particular concern was that there would be a way to communicate other than phone, as this costs us long-distance charges now that we are not in the USA. After a week of being here, our cards started getting declined. We also received a fraud alert when making a purchase, and even after we selected "yes - this was me" it still would not work. THANKFULLY we also have cards with USAA or we would have had no money in a foreign country. It has been 3 weeks and I have talked to 12 people and been on the phone for hours (at my cost) and I still have no answers. The amount of work and persistence that this has required on my end is astonishing. We already have so much on our plate and so many other issues that go along with a international move, Chase has just made everything so much more stressful and difficult. Today I was hung up on TWICE while being "transferred". Will continue to hunt down an answer, but honestly, opening a card with a different institution may just be the simpler answer at this point.
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April 2023 by RBR
Still waiting!
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December 2022 by Eric Diaz
Bianca Garibay needs to be promoted ASAP.
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October 2022 by Kristopher 13
Reina Estrada did me so wrong
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November 2021 by Nicholas Tenorio
I just start last month. All I can say is wow. I love the job site and the managers and overall everything is exceptional.
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May 2021 by Chris Cleveland
Have an issue with an existing claim he responded with we simply don't care. Multiple representatives have been rude for no apparent reason. This company is a joke take your business elsewhere!
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May 2021 by David Husey
Chase bank Bandera road and 1604. Poor service. Phones never answered. Tired of driving there to get business taken care of. If they would only answer phones.
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October 2020 by Jersey’s Finesse
Love this job ! Chase really takes care of there employees and customer as well as sets you up for Greatness !!!! Thank you !
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July 2020 by Tatyana Greene
Best location to work! I have never had a job as professional or structured as this.
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June 2020 by Paul G
Report on JP Morgan Chase Bank: Nothing but the Truth stated: Go to another Bank or Credit Union or you will end up like us!(Corporate and Customer Service Centers do not support employees in the branches)History: We found out that most banks treat their customers the same way! We moved to JP Morgan Chase Bank of our past professional performance that we had with this Bank, however, this Bank is just like most other Banks in our great land; United States of America. JP Morgan Chase Bank on a corporate level does not respect the branches on a local level that their employees are not doing their jobs, so in this light the Call Centers and corporate level undermines the local level employees of what they say and what they give you in the printed word. Detail in outline format: May 30 2020:Opened Chase Bank Freedom Visa Card: Good customer service. Called again add Card. May 30 2020:Called to set-up an appointment to open checking, Savings Great customer service. Jun 01 2020: Meeting went good felt good that we finally found a Processional Bank to do business with. Jun 02 2020: Deposited a personal out of state check! Chase Bank deposited the same day! (Feds 2-5 days) Jun 02 2020: Same time deposited a Local Bank Check same as cash (they put a hold 10-15 days) Jun 03 2020: Changed our Auto Deposits and Deducts took 5 hours of our time (Task done) Jun 05 2020: Received a letter dated: June 01, 2020, stating we declined Debit Card Coverage on card. Jun 05 2020: Wrote a letter to branch employee on our Issues (We are extremely upset with Chase). Jun 05 2020: Hand delivered to Chase Bank instead of mailing our complaints. (About Chase Issues) Jun 06 2020: Got another letter dated: June 2, 2020, with summary of costs that are different Bank fees! Jun 06 2020: Went online to Chase Bank to file grievance Copied Letter on Chase grievance form. Jun 06 2020: Branch manager called spent (30 minutes) got exactly nowhere w/ that person (Has no clue) Jun 09 2020: June 05, 2020, received a response from E-mail! (Appears they did not read my Grievance) Jun 09 2020: Reviewed Chase response to my Grievance? (Email Servicing talked on Military Inquiry?) Jun 11 2020: Another letter dated June 03, 2020, a new deposit account using my SS was opened! Jun 11 2020: After reading this letter I had to call within 14 days or Chase was going to take our money! We had to cancelled out one-week vacation to call them (6) Calls (2) “Got lip music” and disconnected us 3 times. (Like to bad that I'm a Fraud and Chase will take our money and close our accounts anyway. Jun 11 2020: Called our Chase Rep at our Branch made appointment with him on June 12, 2020 Jun 12 2020: appointment went unbelievable bad! (Only verbal response and no written word to fix this)! That is enough I can go on and on about “JP Morgan Chase Bank”, but what is the point above is enough for you to understand that “JP Morgan Chase Bank” services are BAD to do business with and customers are very upset with Chase Bank. Summary: At home wondering if we have our money or Chase took the money and closed our accounts. We do not have a good feeling about if we still have our money! And do not trust JP Morgan Chase Bank! And do not know what to do about these issues with; JP Morgan Chase Bank. We believe we will have to get an attorney involved to. No wonder majority of the United States Citizens are constantly moving around to other banks for basic services just like we are doing today. So sad where is the customer service and loyalty of years past it is certain not here except for “Chase Bank found to be just the same as others”, however, this is the way majority banks does business today in the United States of America.Vietnam Veteran.
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April 2020 by kristie moore
The construction company tcats currently working there are great and very helpful. Very professional as well I've noticed....
