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February 2024 by Rick Grimes
Mf Closed permanently, please take it off of the Google listing. You're gonna drive me to Another Bank,!
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May 2023 by Bill Clark Jr
Just received a letter that this branch will close in July 2023. This sucks.
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April 2023 by Sandy Ginn
Worst customer service ever. I have been on phone for 2 days and everytime a different person gi especially me different info. Worst
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February 2023 by Demitra X.
I have been banking with Chase Bank for over 40 years. I do my banking at 8597 Blanco Rd. I absolutley love the staff and doing my personal baniking there. When I have an issue, which is rare, I can go to Raymond M. Beltran, who is always there and delivers excellent service. He sets a very good example for his staff. When I go use the drive through, I can always count on Brenda and Melissa to assist me with a smile. They are competent and efficient. I highly recommend this bank in particular and Chase in general. Demi Xidas
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January 2023 by Kevin
Yesterday 12/31/22 there was a male helping me was the only male at the window and two other females, as I approached the window i asked “how you doing bud”, he stayed silent with no reply, thing was! He wasn’t to pleasant as i tried to talk to him, asked him for 100 in 20’s stayed silent, also as he finished up with counting and giving my bills in a envelope, i wished him happy new years and a good day and still silent/ no reply, if he was having a bad day he can keep that at home and not bring it to work, he needs/should be more civil than a silent little boy he acted, so to my assumptions :) i should of walked to the ladies and i do that next time when I go back and see him again walk to him and then change my mind and walk to the ladies taste of he’s own medicine. :))
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August 2022 by Lisa
They need better training on bank system
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July 2022 by Silence J.
Such a shitty bank fuck chase bank fr fr fat ass manager don't wanna help no one but the Dunkin line
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July 2022 by Priscilla Ramirez
Terrible service. We tried to open a Sapphire Preferred card and they struggled nonstop in sending it. Even spoke with the branch manager who couldn't get the delivery address right. All in all, it took 2 months to get a 1-3 business day delivery.
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May 2022 by Larry N.
Dan Ebert is my stock broker at this location and he always makes time to help me in anyway he can. Always goes the extra mile. He is a great asset to this branch and Chase Bank. I highly recommend him as a broker. If you an experienced investor or have limited knowledge he's your guy.
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May 2022 by Esmeralda G.
The manager is very rude and the employees take your money and make you look like your crazy, they didn't even let us check the camaras and
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March 2022 by Melisa Wilson
The five Stars are for one in particular employee Josh that consistently gives superior customer service at a top level of professionalism. Josh has shown his capabilities of 100 % leadership in what customers appreciate. Thank you Josh for being that person
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March 2022 by Jeff K.
Never use Chase Bank for anything! They are all about your money, that is taking it. They won't let you make extra payments in your house. And if you pay too much, they don't put any of the payment toward the monthly payment l. They put all of it in escrow and then double charge you the next month and charge you a late fee!!
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March 2022 by Amanda Lynch
I’ll give them 2 star, only because at least they get the job done. But every time I come in, inside and drive thru, it takes SO LONG. Not sure if they are understaffed or what but seriously this is ridiculous. It’s EVERY TIME I come and spend at least 20-30mins here. I even had to give them my social security number one time because I didn’t have my debit card on me. Like what??? I’ve never been asked for my social! My ID and zip code should be enough!
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August 2021 by laura collins
I called to ask a few questions. The gentleman who answered was very knowledgeable, helpful, and polite.
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August 2021 by Magaly Becerra
This branch is not given the service it used to . I had a situation with the stolen of my PIN number of my debit card there was only one representative who dismissed my situation like it was not important at that moment. Rude person
