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May 2025 by Robbz Automotive
Great service
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May 2025 by Ana Mendez
Literally the only one inside the building with about 5 employees and was told to come back because no one was available. They don’t have time for you so don’t waste your time with them.
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January 2025 by Muriel Dsouza
Worst management ever…. I usually don’t give reviews immediately but this is my second instance… I went to the bank to open an account but they denied bcoz the person who was in the bank was already attending another client… that is fine and I agree we were late but the branch manager comes out of his office and tries to tell us that we have to be on time and gave us a lecture saying that we usually give a grace time of 15mins incase we are late for the appointment and you should always be on time. But we were there before 15mins could complete… but he told us that the employee waited for 15mins… Secondly why would you setup the second appointment in 15mins , whereas our next appointment was after 3hours … anyways the bank was empty and there was another employee that could have helped us.. In fact the branch manager could have helped but no their next appointment was after 3 hours or next day… not a single customer… The Branch Managers customer service was horrible … no smile no acknowledgment… Why would anybody not want to open an account in their bank … Nothing against chase bank … Chase is a very Good Bank … We have worked in chase and we know how they take care of their customers… But did not expect it from this location …. I hope someone takes action bcoz the previous reviews does not look that great … I am doubtful if should go to a different branch or just wait for the management to change at this location… I am very disappointed…
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September 2024 by Bri Munoz
Amazing service, knowledgeable and helpful.
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June 2024 by Wisteria Locspur
The worst customer service ever. They have no customer service skills at all. You could be the only person in the bank and 4 employees, and you will still be made to wait.
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May 2024 by Amie Juarez
The worst customer service ever. They have no customer service skills at all. You could be the only person in the bank and 4 employees, and you will still be made to wait.
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May 2024 by Dolly D
Broken atm
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April 2024 by Edwin Meza
Very dissapointed on the people working there including the manager. I went on friday to deposit a check into my business account. The first thing the clerk told me was that the check did not look legit as it was a temporary check that my customer gave me. As a clerk she is I would have imagined she knew how to read the routing and bank account numbers on the bottom but no, she made me call my customer and ask her to give me her full account number which was already on the check. So then she got her manager and the manager to my surprise was even worst I honestly do not know what type of training they give at this place but I am affraid that my money is on their hands. They told me to go to my customer’s bank and ask for a cashiers check because that would be consider as a verified funds and that any cashiers check made by any bank is automatically available. I went and did that came back to the bank deposited the cashiers check as they suggested and now I have to wait 2 weeks to see my money this is the most insane thing I have ever experienced with any bank. I waited 30 days to get paid for this contract and now due to the people who cannot explain a thing or do not know how to do their jobs I have to wait 2 weeks. I just want to understand why if I gave you a cashiers check with verified funds and all why do I have to wait 2 weeks. I am going to be calling everyone I can at corporate or anyone I can until this gets taken care of including the people at the bank. I am not going to continue banking here, if this is happening now what can I expect with a bigger amount I cannot risk my money this way.
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February 2024 by Michelle Thompson
Love this branch! Always helpful and friendly.
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November 2023 by Adrian Bustamante
Thank you Victoria for assisting me via telephone with my credit card. Very professional and courteous. ???
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August 2023 by Chris D
ATM DOWN.... AGAIN!!!!
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May 2023 by M D.
Rude service who half the time doesn't even know what they're doing. I requested to get a new card since I lost mine nearly 2 weeks ago and still didn't receive even though I ordered it right away. No one was able to confirm where it is and then they tell me I'll have to get it reshipped and wait another 2 weeks unlike other banks that can print a new one in less than 10 mins. I'm closing my account with them as far as their inconsistency remains, the service sucks, the convenience is not convenient, and being provided with false information.
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May 2023 by Larissa M
I would advise everyone to stay away from Chase!
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April 2023 by Luis Javier Lopez
I would like to thank the branch manager for refusing to provide me the service to open a business account. I went to Bank of America where i got it done with a wonderful service.
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January 2023 by James
This is my favorite Chase branch and I’ll go out of my way to be here instead of others. Staff and management are phenomenal and they always have me in and out quickly.
