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April 2024 by kenneth mcinnerney
I eat at this location all of the time because I work very close by, but today the team went far above and beyond helping my mother out for me. My mom can be a lot to handle and ask the wait staff for too much, but she can barely walk because of her knee, but they went out of their way to take great care of her. Bella was amazing and wouldn’t let me tip her too! The other waiter (forgot his name) went out of his way to get my mom a cup of coffee because she was freezing. For someone who works in sales and customer service this means so much to me. I’ve always liked this location, but now I really don’t mind spending have my paycheck eating there. 5 stars all around for this restaurant and staff.
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April 2024 by kat
The Chili's at San Antonio was awful. Terrible slow service. The staff were just messing around and I got my drinks 15minutes later (though I think I waited longer than that.)
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April 2024 by Shawn Guerrero
This location will be my go-to Chili's from now on. Our waitress was a lovely person definitely made us happy. Food order came out fast and hot (we went right at opening so not busy). They ran out of their tasty ribs the night before and were making a fresh batch wasn't ready when we got there. But that's ok not their fault. Can't wait to go again.
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April 2024 by Jeremiah Haddix
Another disgusting experience, I came in well before closing time at 9:45. Other than Frankie the manager wiping off the bar section that was absolutely disgusting that I was sitting at. Was the only service I received. The bartender made me very aware that I was not welcome, stating that where I was sitting is where the servers hang out and this is where dishes are dropped off. I simply asked then what’s the reason for a chair being here? I was told by the bartender that that’s where the servers sit and hang out. I let Frankie know about my disgusting experience as I walked out and he did the best to accommodate me but the experience was already ruined. I will not come back to this establishment I am so so sad to see how far the service industry has fallen
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April 2024 by Sergio Suarez
It's Chile's. It's everything you expect.Granted, I ordered Ultimate Cajun Pasta, it was actually better than most locations. Sometimes the white sauce comes out bland. Do the stores microwave bulk sauce from a central distributor? Does said distributor have inconsistent sauce? Idk manIf someone wants to read that deep into it, you misunderstand Chile's. It's good, just eat it.
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April 2024 by Mary Alaniz
Amazing staff/bartenderThe food is fantastic every time I come here and the prices are amazing. There are so many deals ❤️Kid-friendliness: Kid's friendly menu ?
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April 2024 by Robert Wilson
Sonia who is a manager , was kind and considerate and very attentive, very friendly to talk to. Always making sure everything was ok .
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March 2024 by Christa Matthews
Soo good. Consistent.
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March 2024 by Mary Stine Cruz
My first time here, And our server was fantastic. We enjoyed celebrating Jose's birth day, since it was happy hr I bought 2 drinks for him. I loved my burger, recomend it.Wheelchair accessibility: Plenty of disable parking
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March 2024 by Josh Brown
First of all, I don't remember ever asking to speak to a manager. We ordered chips and salsa. There were at least 6-7 soggy chip particles in the salsa. When the waitress brought our triple dipper out we asked to speak to the manager. Three out of the four eggrolls were turned upside down and hanging over the plate and off the paper . Knowing they don't wash the platters between users confirms how dirty they are and hence the importance of the paper. When the manager came over I addressed just the issue of the chip particles. She was quick to make excuses of how the chips and salsa are next to each other in the kitchen. I said it looks like you guys recycle the salsa and keep adding it to the pot. She agreed. She offered to comp the meal. We did not want to eat any more from this establishment. So, we left without eating any of it, even though it was free. I have worked at two different restaurant chains and this is unacceptable! Who knows how many people we ate after as we didn't notice chip chunks right away. If you decide to eat here check your salsa! If that goes on who knows what else goes on. I love chili's and this was a huge disappointment. I could go on about more but this review is long enough.
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March 2024 by Craig Jones
3 for me was excellent
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March 2024 by Patricia Rosas
So disappointed with the bartender. She wasn't in the mood to work or maybe she was feeling sick IDK but our service really sucked.
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March 2024 by Blair Bryant
It's chili's yall. Do you really need a review.
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March 2024 by will adams
So I came to chili's today on 281 and I had the best experience ever the hospitality. The smiling the patience and understanding. The bartender and the two managers Brandon sarah And Jill made our time at chili's the best that we've ever experienced and I was having a bad day because of a situation somewhere else and just the smiling and the concern made my time at this restaurant the best, and I'll definitely be coming back with my family the food was amazing and the service was extra quick thanks for everything
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March 2024 by Travis Metheny
I hadn’t been to a Chilis in over 7 years and this experience reminded me why. Receipt in one of our drinks, mediocre food, long waits for drinks, and incorrect drink orders. Our server did her best, but when the rest of the team fails, the server gets stuck on damage control and can’t fix things quickly enough to get the dining experience back on track.
