Concentra Urgent Care provides a range of occupational health services, including injury care, physical therapy, drug testing, physical exams, and preventive wellness programs. The staff is described as patient, helpful, and courteous, with special praise for Cindy at the front desk for her assistance. However, some customers have experienced issues with the clinic's hours and policies, such as the cutoff time for blood work. Overall, Concentra is recommended for its excellent customer service, with one customer describing the staff as "very courteous and polite" and another highlighting the "knowledgeable, patient, and consumer-friendly" approach of an employee named Luis.
Kalia and the rest of the staff up front are Amazing. All of San Antonio should go by and see what I'm talking about. Hands down the best customer service out there. Keep up the good work Ladies and Gentlemen ?
September 2024
Everyone was respectful & kind , didn’t take long either , so I was very satisfied with their assistance!!
September 2024
The ladies here are patient and very helpful. I greatly appreciate Cindy at the front desk. She arranged transportation for me. To get to Concentra and back to work. Never knew they offered this. Pretty cool nice lady.
