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October 2023 by Rachel Soliz
Kind and friendly
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October 2023 by Royal Jules
My boyfriend took his phone in to get fixed. The phone did not want to turn on. The people at this place said they can get it done to come back by the next day. Went back the next day and the part was not there as he was told so another day he had to wait for the part which was a battery that we could have ordered from Amazon or Ebay for 10 to $12 but since they said it would be their next day he waited on them instead. Today he went back for his phone and it was working when he tried to fully charge it it will not fully charge it only stays at 50% so he took the phone back and asked if they could please fix it they wanted to charge him more money another $49 so then he asked for a refund they only wanted to give him $49 back they said because of diagnostic which was wrong.That would be understandable if he did not have to wait an extra day and go through the trouble of not having a fixed phone now he is still having the problem of trying to get a new phone so for time and money wasted I do believe he should have got a full refund not half of his money back it was a waste of time and money. We will never go here again
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September 2023 by Yolanda Davis
Amazing customer service....
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September 2023 by Vince V
Customer service was great from start to finishShowed up for my appointment early at CPR took phone right away had part ready and was repaired in a timely manner very happy.
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September 2023 by Jody Freeman
If 0 stars were an option that's what they would get. I went to another location and they didn't have the part, so the rep called and this location had it. I drove 25 miles (less than 30 minutes), when I got there I mentioned that call and the rep (female) said she just sold it someone else..... horrible customer service on both parties for not communicating.
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July 2023 by charles martinez
Iphone 11 acting up. Dropping calls, restarting by itself. Took to CPR on Thursday. Sounded like water damage. Told it would take 24 hours to dry out completely. Was charged $97 upfront.Returned Friday, was told that a "part" wouldn't come in until Saturday at noon, phone won't be ready until 4 p.m. Saturday. This "part" wasn't for my phone, it was for their diagnostics to hook up to my phone. How can you not have an Apple diagnostics when you have an Apple logo on your business and you said that you work on Iphones? Returned Saturday at noon, and the woman who took my phone on Thursday was there. My phone wasn't ready, she had to put it back together. I asked about the "part" coming in and that's the first she heard of that. She didn't work Friday so my phone basically just sat there untouched. I gave her an hour to put my phone back together. She didn't test it or anything. I left the store and the phone did the exact thing that it was doing when I took it to CPR. I ended up buying a new phone elsewhere. So I lost two days without my phone plus $97. When I took my phone in I was the only customer. When I returned the next day I was the only customer. When I returned the following day there was one custumer there. Save your time and money and take it to someone who knows what they're doing.
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July 2023 by Karen S.
Had to order battery for iPhone. Took 4 days. Told to be here at 2:30. We were there. Waited 45 minutes and she still wasn't done. Left to run errands gone over an hour. Came back. Waiting 30 minutes now Still not done.
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June 2023 by Santio Cupon (HouseofPlenty)
Great, fast service. Friendly customer service.
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March 2023 by Sophy Sunshine
Andrew did a great job and replaced the glass on my camera back phone area.
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January 2023 by RubyRed
Took our phones to Replace a Battery.The Guy Told My Husband That the Batteries Are New. Well my Phone Still needs To Be Charge the same as before getting a new battery.
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January 2023 by Jon Vett
My first phone I get repair even though I had to go back twice to pick it up they got my phone to work like new
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October 2022 by jen c
Great place to get your phone repaired under 180. And it was going to be cheaper then putting in a claim with my phone carrier insurance get get it repaired 275.
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October 2022 by Taylor Wallace
Great service and great prices fixed my water damage and now everything works great
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October 2022 by Mario Martinez
Chris went out of his way to find a solution for me. I unfortunately was unable to make the appointment. 11/10 customer service
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October 2022 by bill stoner
Great prices, and super fast service. Definitely recommend!
