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December 2024 by Michelle Lanfear
Credit Human is failing to release liens on cars years after the note has been paid off. This should be illegal and if it happens to you, and prevents you from purchasing a new car, you should report them to the Texas Department of Banking. When I called CH they said it was a glitch and I was the only one this had happened to, but the car dealership said it happens with CH multiple times a week. CH says I have to go into the branch and get a release of lien which should have been automatic. This should be a class action lawsuit.
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September 2024 by John Taylor
0 out of 5 stars. Runs my credit even though they do not offer financing in my state for land/home. Does not state it on the application. When I ask for a letter of deletion. They state it’s systematically runs app reguardless if the offer it for the state I live in. Would be an easy fix on the system. Or maybe state it on the app.
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August 2024 by Lorenzo Lawson Jr
Account in Credit Human
Checking and Savings.
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May 2024 by Mrs.C
ATM never works here and take forever
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April 2024 by Michelle Perez
Don't forget to apply at Credit Human! They give you a unique interview experience like no other; they allegedly tell you that your position will be removed eventually upon applying. As you begin your interview, you will be interviewed by 3 wonderful ladies at the same time! They ask surprisingly unquie questions like, "what would you do if you got a flat tire?" and "Can you get along with 15 other ladies all in one branch"? Feminist rise up; allegedly! Prepare for your unique interview and good luck.
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March 2024 by A Google User
Absolutely the worst bank I've ever had! I opened the account to cash my checks free of charge & had to wait 30 days. Then i waited at least 15minutes in the drive-through & was told I couldn't cash or deposit it unless I wanted a hold on it without an estimated time frame for available funds. I have been trying to call & go online for my account balance but the customer service hours are limited & you can't just dial info to check over the phone & the app keeps saying it will send me a message & never does!
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February 2024 by Margie De la
Absolutely the worst bank I've ever had! I opened the account to cash my checks free of charge & had to wait 30 days. Then i waited at least 15minutes in the drive-through & was told I couldn't cash or deposit it unless I wanted a hold on it without an estimated time frame for available funds. I have been trying to call & go online for my account balance but the customer service hours are limited & you can't just dial info to check over the phone & the app keeps saying it will send me a message & never does!
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January 2024 by Yesi Esquivel
Chole, was amazing and patient with our needs. She answered all our questions. Very professional and informative. Thank you for your time.
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December 2023 by Jeffrey Miller
I have been to this branch before to make withdrawals and have been denied due to the amount being too large. Being the courteous customer I am, I decided to call them ahead of time to let them know I would be needing to make a large withdrawal in the next couple of days. I was told very rudely that They might not have the funds until Monday when I told the person I needed the funds by Saturday morning. Very frustrating when these are my funds and they treated me poorly when I have my money with them..... I hate to close bank accounts but this might have to happen
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December 2023 by Ryan Sorrell
I tried to get a large cash withdrawal and they denied me even though I had the funds. They said they had the cash in the back but they also had it in the other clerks drawer who was helping someone already. So instead of getting it from the back they wanted me to wait on the dude who was depositing a large amount of one's that had to be counted. Employee convenience comes first over customers needs at this branch.
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December 2023 by Dora Trevino
I had been a credit human member for a long time but closed my account today due to two rude tellers by the names of Blanca and Ashely(manager) so rude and ugly attitude. Started having issues with them. One person cashed our check then other tellers tell me different. I’m sick of ppl like Blanca and Ashley. That Ashley as a so called manager doesn’t act like a professional teller. She Doesn’t know anything. My daughter & other family members and friends are thinking of closing their accounts too. Sorry
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September 2023 by Rainshadow Uniquities
Seriously inept institution. Slow as molasses in January in Maine, customer service should be renamed customer disservice. They’re not even local, located overseas in some other country and have zero knowledge base, just reading scripts and going in circles while accomplishing nothing to help customers, just wasting their time. I’ll be refinancing ASAP, had I known this was what I was getting into when buying a vehicle, I’d have NEVER taken them on!
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July 2023 by Samantha Nieto
Google says drive thru is open til 6pm. It's thursday, 5:18pm and closed.
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July 2023 by Alfred Arreguin
Always great service since the 1990s to today in 2023.
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June 2023 by Chas Rich
ZEROStars- Lynette Williams in Customer service San Antonio is the most unprofessional, rude, and inconsiderate, insensitive, incompetent person I have dealt with at this institution. I have reported her poor behavior to her supervisor Liz Zuniga who is very customer service oriented, Liz is helpful. Lynette does not deserve to be on Liz's team based on her poor performance.Lynette is not representing this institution well AT ALL! ZERO X 10
