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October 2023 by John Solis
This store by far is better than other cricket stores and their competitors. My salesperson was Johnathan. Really friendly, knowledgeable, and professional. Thanks guys for a great experience.
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August 2023 by Randy Duron
Super sorry yall wrong store !!!
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May 2023 by Tyler
Annie was very helpful she was explaining the bill very perfectly and helped me out with saving money. The other girl rudely interrupted and made me feel very uncomfortable due to the fact that I tried asking her a question earlier, and she brushed me off
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October 2022 by Ashley Martinez
Summer who works in the front processed my payment said I had a 30$ credit therefore only had to pay 30$instead of 60 I tried to explain to her it’s normally 60 she said you have a 30$ credit therefore that’s why it’s only 30$ The next day my phone was off when I went it in she said it’s my fault and couldn’t take off the late nor reactivation fee so I could pay or have my phone off having a sick baby I need my phone on therefore I paid but having to leave work early And drive out there then to have to pay extra fees because of her mistake is unprofessional when the lady I talk to prior that same morning said she was able to waive it when I came into the store I understand mistakes happen but to blame the other person when you clearly said yes I remember when I told her about the conversation we had about the credit on the account is unprofessional
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October 2022 by Janice Martinez (La copetona)
All i can say is that Tammy was a huge help she did a fabulous job
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October 2022 by Rosario Andrade
Love it ! I'm very happy with the service thank you
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October 2022 by Janice Vasquez Martinez (La copetona)
All i can say is that Tammy was a huge help she did a fabulous job
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August 2022 by Rose Jew
Found a promotion they were having while I was surfing through offerup. So we went in to add a line to our account. Fast and easy without costing a ridiculous amount. Summer was amazing. So nice and helpful. She went above and beyond by asking if we were signed up for the affordability program, which we were not. So she gave us the information and even got us all signed up! This will definitely be our store from now on!
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March 2022 by Ella B
Summer is a fantastic human being, and incredibly helpful. If you pick Cricket, come here.And especially avoid the Bandera and Hillcrest location - David is the worst.
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January 2022 by Kitten Avery
I literally just went into that store to ask about deals both the manager and the representative were rude not friendly and just condescending. All I wanted to know was about the iPhone deal so I could transfer my number over and she basically tried she basically tried to force me to purchase insurance on the phone when I didn't want it just rude as a customer walking into the store the 1st thing that you should do is greet your customer with a friendly attitude but that didn't happen they were both through manager and the cashier
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January 2022 by Deanna Ratliff
I literally just went into that store to ask about deals both the manager and the representative were rude not friendly and just condescending. All I wanted to know was about the iPhone deal so I could transfer my number over and she basically tried she basically tried to force me to purchase insurance on the phone when I didn't want it just rude as a customer walking into the store the 1st thing that you should do is greet your customer with a friendly attitude but that didn't happen they were both through manager and the cashier
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December 2021 by Danny O
Stop by for some assistance on an account came across a hurdle but, Tammy was very helpful in assisting me resolving my concerns.Great service ?Thank you!
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December 2021 by Byron Magirl
I gave this store 5 stars because Jennifer A. went out of her way to help me and even though things didn't go as planned she was very patient and professional.
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October 2021 by Jenna Griffiths
Love this Cricket i’m in and out and amazing service
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October 2021 by Jasmine
The manager and other staff are always super nice, friendly and helpful. I prefer this location over the others I've been to. I always leave happy with my purchase. :)