-
March 2025 by Beaux Nicole
Idk who answered the phone today but it was a female. I guess she doesn’t want yall to have business because she was rude. I was asking questions regarding new service and she literally hung up. Yeah I’d stay away from this store. Customer service is apparently horrible. Guess I’ll go to metro or something.
-
March 2025 by Sherie Lowe
Wow Wow Wow Rolando is my hero. He helped me pick out a new phone right for me and my usage. He set it up for me. All with a smile and generous dose of patience. And all while doing an amazing job multitasking. Everyone should go out of their way to let Roland help them with their phone needs and visit his clean and well organized Cricket Store.
-
March 2025 by Caitie Ruf
Karina! Karina! Karina!
I went in the other day to purchase my dad a new phone and add a new line to my current plan. Not only was she spot on with helping me find the right phone for him, but she also informed me that I was already overpaying for the two lines I currently have. We added the third line and Karina showed me that by upgrading all the phones to the $60/mo plan (with hotspot) that I would actually be saving money rather than spending more.
I originally had a $50 plan + $60 plan ($110) + adding a $30 plan, which should have totaled out to $140 for the three. Karina brought my total down to $105 and gave me a hot spot on all the phones! Karina pointed out that I was not utilizing my free HBO Max included in my phone plans... I have been paying spectrum $16/mo for this on my dads tv. So in total she saved me $35/mo in phone service and $16/mo in subscriptions... A whopping $51/mo was saved by having the privilege of being helped by Miss Karina! Thank you! Thank you! Thank you!
-
December 2024 by Hailie Boone
I went into the store to upgrade my phone and Jesse was the associate that helped me. He was very courteous & more than helpful. He made my experience effortless! He was informative about the process and specs regarding the specific phone I was getting. Shout out to Jesse! And go see him for a wonderful experience at Cricket :)
-
October 2024 by Nico Zermeno
I had the pleasure of being helped by Stephanie G. She went above and beyond to help me. I had to get my phone connected as my phone was ran over. She helped me get the eSIM card ready. She explained why I was having an issue and enlighten me on how the new eSIM cards work. If you go to this place I highly recommend her services. Thank you again Stephanie.
-
October 2024 by Darless Walker
The BEST CricKet Store in Town. Friendly, kind, patient, and goes above and beyond to help with issues! Thank You :)
-
October 2024 by Marisol Paez
Terrible customer service. There’s only one person working and a long line with tons of people waiting. Person in the front never asked what I could be helped with. Store layout is terrible super hot and smells like BO.
-
July 2024 by Jason B
Very helpful, much better plans than att.
-
July 2024 by KIMBERLY GARCIA
Best store to go to especially with Julian S he is very helpful and very nice polite and very professional I suggest go to this store and he will help you
-
February 2024 by kim groff
Had an issue with my phone. I have no experience with technology came in talk to Blanca and she helped me out and I just want to say thank you so much for that wet bag of sand off my shoulders. I have been trying to address this issue for a week. Blanca, five stars no doubt thank you for your time and have a great week
-
December 2023 by Jennifer Mickelson
I hate when I have to go in to take care of cell issue. 2 ppl are here the girl in the front is helping someone and moves slower than a snail while the other girl is in the back talking on the phone gossiping about her friend. She could have come out to help me but no. If you need to go into a Cricket store make sure it’s not this one.
-
September 2023 by Johnny Ochoa
Daniel is the plan with the phone plans great deal I got two free phones!
-
August 2023 by Sheryl Steele
I already left a good review for another location earlier but visited the one closest to me today because I was going to buy another screen protector. So ... the nice, young gentleman who's name, unfortunately, I did not get cleaned my phone, protector and made it look awesome again. Thanks! Saved me an unnecessary, additional expense. I'm happy ?
-
August 2023 by Bree Anne
Tried calling here and was hung up on twice.
-
July 2023 by Stacy Lenz
Never answer there phone and they have rude employees. Was going to get a phone with them but I’ll take my business elsewhere
