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May 2025 by Heals Yeah
The place is closed 16 hours of the day and they always seem to be on break with the doors closed during business hours
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April 2025 by Pamela Wilson
The retail store person was ok.but my issue was after I paid my bill and left,your system auto set me up in autopay program which I did not request or was not offered, and definitely did not want. Had to call to cancel, hopefully it was done I will find out I guess next month.
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December 2024 by M.J. Martinez
EVERY TIME that I come into this place I have the worst experience . The lady that works here has to be the rudest person in the world. She was over there correcting my language. Girl get a life. The store manager needs to come into this store and check on their employees.
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September 2024 by Jose Escrigas
Worst Time! The girl here takes forever to help people! She doesn’t care about people’s time! Awful
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July 2024 by Edna Pensado
Jaime took care of transferring my husband’s phone plan from a different provider to Cricket. He was great! Super friendly and helpful.
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July 2024 by Steven Cardenas
Answered all my questions & the service is really good also
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May 2023 by Joni Greene
I've been a cricket customer for years and my grandkids have gotten a hold of several phones and broke them. Every time I go into a store it seems the person either has an attitude or tries to constantly up sell me.This is the first time I went to this store and the customer service was above exceptional. Vanessa worked with me to find the phone with the exact features and not an overload. I'm not up to date on all the newest technology.Vanessa took the time to listen to me and from walking into the store she greeted me with a big smile and was both professional and personable. Vanessa is definitely an asset to your organization.
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March 2023 by Rebecca Holland
We always receive good service at this location.
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March 2023 by Rivkah Holland
We always receive good service at this location.
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August 2022 by Reilova Magdy
Excellent service. The person who served us, KevinT, was very attentive and kind to my husband and me. He resolved our situation with good attention. This young man guided us and helped us a lot. Excellent!!!
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August 2022 by Mw W
What a rude and uneducated person named Guerrero, what a sad and miserable woman who leaves her problems at home so it's better than not to work and put a bag on her face. And treat people with education and respect, the demos of the business are created, how terrible
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June 2022 by Gloria Rodriguez
My daughter and I went today to the store to purchase some phone after coming from the first store Ingram across Ingram Mall with the most baddest unnecessary experience I ever had with one of your employees he didn't seem to care in the world that he didn't want to be there to work as soon as we walked in instead of saying welcome we're not going to help you he just hung over the counter and like he didn't want to be there he didn't answer how can I help it what you're looking for I asked him do you talk oh yeah he replied I asked something Spanish he said no I asked him anybody else in the store a manager so yeah that's a girl in the back somewhere I guess her replied then I asked him when is your manager here I guess Monday I don't know that's very poor cocky professional or unprofessional put it that way as an employee for cricket very disrespectful unsatisfied be unsatisfied with his attitude but this manager at the other store on culebra was outstanding five gold star my daughter and I walked in he was busy with a customer he said welcome and I'll be within just a minute my daughter and I both walk with brand new phones he took your time explaining how it works and have every pushing answers I'm very proud of this man doing a good job outstanding job any more employees like him instead of the punk the other store I went to hopefully correct this and don't hire punks like the other guy at the other store I would like feedback on this please thank you
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November 2021 by John Hart
She was very good at helping us get a phone for our youngest child.
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October 2021 by BossLife Reyes
Went in to make a payment left without making a payment
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March 2021 by John M
Very knowledgeable and equally helpful
