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March 2024 by Ava Jane Benitez
Very friendly and personable. Greeted me with a smile.
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March 2024 by Vanessa
I love the experience I had with this facility and staff members here the most amazing ? people very helpful and knowledgeable on their job description helpful. I am a returning customer that would highly recommend as a go to storage place weather it's long term or short term storage you need they got it. I have to say I give the 5 Stars ⭐⭐⭐⭐⭐.
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January 2024 by Jonathan Giese
I’ve been here less than 2 months and I just received a notice they are increasing rent on my unit. They will get you in the door with an affordable rate then once you’ve moved in they will double up rent on the unit. The facility is small, the elevators are gross and not climate controlled this facility has not been updated in some time. I will be having to get a storage unit elsewhere
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December 2023 by gabriela Villa
Great customer service! Dez was amazing on helping us with our unit. The property looks well maintained and never have any issues with our unit. Thank you lifestorage and staff!
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December 2023 by Xanadu Xavier
This is my second time using this storage facility. However, it used to be better. Now, it's not a good experience at all. The entrance gate is often broken and makes it inconvenient getting in and out, or one or both of the elevators do not work. Or are faulty and that's pretty scary. it's an unsafe dank experience/feeling. I always feel like I need someone to go with me when I go up there. It has just really changed even though they are one of the cheapest out there for climate control indoor which is awesome, however. I just think that one should get a clean, facility where everything works and you feel safe.? Customer service is okay, a little over the top and disin genuine, other than that this is a nicer facility if you want climate control and indoor storage. However i'm sure there's better out there though.? thanks for listening ?
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December 2023 by Bety Carreño
Clean, safe, well light facility. The staff was super helpful at every step of the process from before move in questions to the day we moved out.
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December 2023 by Monica Yacenda
Things improved with new management. More carts, second elevator finally working, but think during the summer, the inside temperature is too warm.
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December 2023 by Gaylon Warrington
Funny thing, they feel the obliged to let you know when they've been broken into and units have been robbed if one of your units was one of the ones that was robbed, if in fact they are broken into and units were robbed again 45 days later they don't mention it to you unless your unit was robbed again, so as a customer you're left in the dark asto what their security is really like.
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November 2023 by Tiffany Erin
When I first moved in place was okay, priced decently but after less than 6 months I received notice of them doubling my monthly rent. Same unit twice the price. I was able to find a nicer climate controlled storage unit down the street for the same price I was originally paying here. Was impossible to get ahold of anyone on the phone during my lease until a nice woman started working there, she always answered but I forgot her name. Place is clean as well. Doors are super heavy and the dolly provided are difficult to steer so it’s difficult in and out. 2 stars for the kind office woman, cleanliness, but that’s about it.
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October 2023 by Ashley Inselmann
Sarah was amazing. She helpful and polite. Made this the easiest part of my move!!! She is a shinning star
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October 2023 by nancy Villarreal
I just love this storage company they call you when there is any issues never had any problem they're clean spacious places I would recommend this place to anyone who needed storage
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October 2023 by James D Graves
Excellent customer service and a world class facility. Clean and well managed.
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October 2023 by Kimberly Cox
Every time I turn around you raise the price. It's getting too expensive. Lowering your price would be nice
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August 2023 by D Johnson
Went in to get rates and to see a unit the man that was behind the counter (DEZ) looked so unprofessional didn’t know his job and was dressed so unprofessional I didn’t think he worked there. If men want to dress like a woman they should look professional walking around in flip flops really. I will not be renting from this place. These people are so unprofessional and it was so hot in there. That gave me the creeps he could at least comb all that hair. We walked out. It didn’t phase him. Go somewhere else. Buyer beware.
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March 2023 by Juanita Tavares
Thank you, Jeff Connelly, for always being so professional and courteous during the time I had a storage place with you, at the Nacogdoches office! This was the best experience I've ever had in renting a storage space.I give Jeff a 5 star ⭐️ ⭐️⭐️⭐️⭐️PLUS!
