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February 2024 by Kendall Gutierrez
I’ve been coming to this CVS since August and I’ve never had anything bad to say- they’re quick about filling my prescriptions, courteous, and not the slowest location I’ve been to. This is why I’m giving more than 1 star. Today I went through the drive-thru and was yelled at by one of the pharmacy technicians. She placed my debit card underneath my prescription bag in the slide box and did not tell me it was there. When I removed my bag, the card flew out and onto the ground. I asked her where the card was and she got verbally loud and upset with me for “accusing her of stealing”, closed her slide-box, and walked away. I saw the card once the slide box closed so I was able to collect it and leave. Definitely was a shocking experience and I hope that employee can have a better week.
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November 2023 by Catherine Byrd
Always great!
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September 2023 by David K.
When new Covid vaccine was approved I went online to book an appointment. When I went to my scheduled appointment they said that CVS did not have an updated contract with Medicare for the new vaccine. They did not inform me of this prior to my appointment ( they asked for insurance information when booking). I wasted my time and gas $ getting to the store.
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September 2023 by Nikki Lenoir
I wish I could actually get a hold of someone when I call. Every single time I’m left on hold unable to reach anyone for 30+ minutes. I had to contact customer service so that they could contact the store for my refill.
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December 2022 by Annmargaret Arredondo
ALL STAFF IS ALWAYS WELCOMING,ATTENTIVE&COURTEOUS .I LUV MY CVS.THX ALWAYS.XOXO
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December 2022 by Google user
ALL STAFF IS ALWAYS WELCOMING,ATTENTIVE\\u0026COURTEOUS .I LUV MY CVS.THX ALWAYS.XOXO
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October 2022 by Vishal S.
I stopped by recently one late evening to pickup some basic items. The store was nice and clean and well stocked. Parking was easy around the store as well. The location is easy to get to in The Rim area.I was able to pickup the items and checkout in a reasonable amount of time.
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September 2022 by Patricia S.
I used to love coming to this store, because it's right down the street. The employees have ALWAYS been rude and act like I'm a bother when help is needed. Mark is the worst manager I've seen in my life. Because they get paid to be on their cell phones and give customers attitude instead of providing actual customer service, I now drive a few more miles to Walgreens. Such a sad reason to lose a loyal customer.
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December 2019 by Eleanor M.
This CVS is sketchy but unfortunately the closest to where I live at the moment. It always feels like it needs to be cleaned, the employees are often not paying attention, and they never seem to be fully stocked. They had every flavor of iced tea except just normal iced tea. My fiance also got a hostess peanut butter and chocolate pastry that looked like it was moldy when he opened it. I think this location has a lot of things to work on. Thankfully I'll be moving soon and can go to a different location.
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October 2019 by Marie B.
I just experienced the rudest customer service from an employee named Ernest. I mean this guy was outright disrespectful and seemed to hate his job. He was definitely giving the impression that my needing to pay for my items was a major inconvenience. I spoke to the manager and it didn't seem like she even cared. I'm so disappointed
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August 2019 by Tonya Odom
They r very nice & quick & answer all my ?s
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June 2019 by Lucinda B.
I was looking for mainstream holistic products. I did not find them here. Although a nice store it would be nice if they also catered to alternative medicines.
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December 2018 by Emily B.
Poor customer service. Rude cashier who seemed to be inconvenienced and lazy manager who dismissed me. Clearly the person in charge of this store is not doing their due diligence of their employees. As a manager, I understand the importance of employing customer service oriented employees. I understand the majority are student customers, however, I frequent this location and I'm livid with how I was treated. Speaking on behalf of any other customers treated so poorly and talked to like a child.
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October 2018 by Walt Kilar
Conveniently located in the Riviera Center. Decent selection.
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March 2018 by Becky G.
While this is not my usual pharmacy, I was in a hurry to get a prescription filled and this location was convenient. I was pleasantly surprised at how friendly and warmly I was treated. I went through the drive through and the person at the window was extraordinarily nice and helpful. When I returned 45 minutes later to pick it up, she remembered me and had it ready without even asking my name! Never ever got this treatment at competitor Walgreens where I was treated like a number and the pharmacist was outright rude! Love CVS!
