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March 2024 by Tony “Tony”
Not a true FedEx pick up space spot.Only pick up or drop off small items
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February 2024 by Caroline
The pharmacy drive-thru lines are atrocious EVERY TIME. Save your sanity and pick a different pharmacy
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December 2023 by Valerie Bernal
I have had more than one bad experiences with this location. This Pharmacy has no integrity, no concern for the people or patients. I tried to reach pharmacy, called three times holding up to 30minutes, and each time call picked up and immediately disconnected. The App not working, waiting three hours and never recieved response, feeling very ill, needing medications called in by doctor and having someone waiting to go pick up meds for me. I was unable to reach pharmacy, never recieved a notification and then pharmacy closed, and no medication. I was left in pain. Sadly this is the closes pharmacy and only one covered under my insurance.
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November 2023 by Robert Flores
The person who helped me was very knowledgeable and very nice.Her name was Emily.i was having a bad day but after she helped me ,i left from there in a very positive mood.
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October 2023 by Alyssa Quintanilla
The pharmacist is super unprofessional. I asked him a what I thought was quite simple which was whether or not they had a medication in stock. He thought this was funny and asked me if I was serious. I said yes sir I would like to know please and the guy hung up on me. This happened last month and I honestly thought the call dropped but the fact that it happened the exact way a second time is unbelievable. He made a big problem out of nothing for what reason I’ll never know. This happened after waiting 5 attempts of calling in and being hung up on. Circus show at this location and the pharmacist is the main character
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October 2023 by James S.
This pharmacy is BY FAR the most ate up pharmacy in San Antonio.The average time to serve one drive through vehicle is over 9 minutes. I dare you to pick up the phone and call them!I DARE YOU.If you have any medication sent here you're a FOOL.
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August 2023 by Jose Zavala
don't bother calling you will be on hold for 25 plus mins or more just to find out your prescription.
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July 2023 by Maria G.
They close the pharmacy before the hours posted and are extremely rude. Never coming back to this location and will only use CVS because it's the pharmacy my insurance covers. As soon as I find an alternative, I'm never going back to CVS.
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June 2023 by A LM
Get ready to wait an eternity to get your medications through the drive thru. If you complain wait for the manager to call you and be rude.
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May 2023 by Sherie Harling
If you need prescriptions filled try a different store or a completely different pharmacy. If you have a problem with someone in the pharmacy, don’t voice your concerns you will only get lied to and rude service after that.
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May 2023 by Google user
If you need prescriptions filled try a different store or a completely different pharmacy. If you have a problem with someone in the pharmacy, don’t voice your concerns you will only get lied to and rude service after that.
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April 2023 by Trish Van Zandt (BlueButterfly99)
Excellent customer support
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July 2022 by Yolanda T.
The Employees at the counter at the pharmacy are very rude act like they hate their jobs some of them will listen to us as the customer explain what is wrong and other's don't seem to give a care, I'm getting ready to transfer all of my husband's medicine to another pharmacy that show they care about their customers and they're needs! This is the pharmacy on 9838 Potranco rd, I have tried to give them another chance, but I'm so over this pharmacy, Poor customer service and nasty attitudes!
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July 2022 by Christina Oquendo
Pharmacist was rude and was bothered when asked to rerun rx through alternate insurance and proceeded to throw package in the bin and said Here you go. As a CVS employee it saddens me to see how customers are treated at this pharmacy.
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June 2022 by Sandra V.
This CVS used to be professional and for the past 6 months I've noticed they have completely changed and are now extremely rude to everyone. There is a short lady that talks to everyone rudely and is rushing to either get you out of the store or off the phone by feeding you BS information. She always tells me my prescriptions are on back order and to call back tomorrow. I ask her to give me a date as I call everyday and she gives me the same response "just call us back tomorrow we get stuff from warehouse" then hangs up. Today I had a question about some needles missing she practically yelled at me to look in the box and I politely kept explaining I had looked and they were not included but after she yelled I finally raised my voice and told her "Again! I already looked and they are not there!" She then said let me get the pharmacist, put me on hold 39 min then hung up on me. I'm so upset!!!! DO NOT GO TO THIS PHARMACY!