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March 2024 by Y L
They gave me the wrong prescription another day! Can't believe they made this kind of mistake ?
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March 2024 by Catherine Hunt
Nick act like I was annoying. The self machines didn’t specify cash or card. I’m trying to figure out why it’s not taking my money. I found Nick inpatient like I was bothering him. Nick it’s your job to deal with customers like me.
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February 2024 by Alex Wilcox
The red head with the stupid looking glasses is the worse employee here.
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February 2024 by Ashley Kingsbury
This is my favorite CVS location for sure. They are fast and kind. I brought in a script and was told the cash price would be $21 and it would take an hour. It was done in 15 minutes and someone applied a coupon, so it only cost me $3. They were so kind. I’ve had serious issues at other locations, but this one is by far my favorite. I will keep coming back here!!
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November 2023 by Fernando A
This is specifically for the older guy working at the pharmacy at this location while asking him questions he gave up on me and referred me to a store employee instead so Rude
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November 2023 by S.A R
Scheduled an appointment for a Flu Vaccine today. Appt at 4pm. It is 420, still waiting.Why? Because 2 people who did not have appts and were checked in after us, we did it all online we were taken ahead of us. Why bother with an appt?The pharmacists was great though. Should be 5 stars but taking 2 walk-ins prior who did not have and appt , and making those who do wait, just not good customer service.
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November 2023 by Marie Castano
We had an issue this past week and needed to get the manager involved. The staff and manager were all great, understanding, and helpful.
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August 2023 by Dedra Porras
I took my dad to get a COVID test yesterday. We were told we would get the results in 2 hrs. 27hrs later, no results. Tried calling and speaking to Pharmacy staff multiple times. Longest we waited on hold was 30min. My husband finally decided to drive to the store and ask what the issue was. He was told they had the results but no one had signed off on them. While he was waiting, he noted that there were 4 people working in the pharmacy, no one else was waiting for assistance, the phone kept ringing and yet no one would answer the phone. It’s not a surprise as to why CVS stores continue to close if this is the way they are conducting business.
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July 2023 by Jasmine Calderon
I work at a doctors office part of my job is to call the pharmacy to check when patients picked up medications and if they have any refills left, person who picked up the call told me " we do not have time for this you need to call the patient or call back after 2pm" and hung up... I called back around 3pm same guy picked up informed him the same thing and stated " you need to call the patient we do not have time for that" I told him no I needed to speak to them as part of my job and he stated "no it was not I needed to call the patient" && put me on hold a diff guy picked up and was very helpful. thank you Christian.do better!!!!
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April 2023 by Steven Guerra
Really?! It is 1:50pm on a Tuesday and the pharmacy is closed. Then to make experience even better, one the ladies working inside rudely stated they open at 2pm. As if it were common knowledge and I was expected to know their hours.There is no signage anywhere stating they closed during the early afternoon. If staffing is an issue, then politely communicate it to the customer.CVS is NOT the only pharmacy in town. Customers do have a choice. Not sure why I should continue coming here if this how I am going to be treated.
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February 2023 by Mary Valdez
I want to say that Chris at the register went above and beyond when I used my rewards. Very patient and understanding
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February 2023 by Jesus Rodriguez
CVS IS IN A MODE OF MAKING PROFITNot customer service.Everywhere one goes one runs into budget cuts .
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December 2022 by Nanda Kishore
The customer service has to be improved at this store. Needed a replacement vaccine card. Instead of checking and printing out the information. They wanted me to go to the CVS pharmacies which gave me the doses. What is a point of calling a chain pharmacy, if we have to go to a specific location? The employees need to know what there logo means. I see none of its brand values of integrity, caring, collaboration, innovation and accountability.
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December 2022 by Keith Jetton
This is a great CVS location. David did a great job of getting a coupon to work. Keep up the good work.
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November 2022 by Jose Padilla
Pharmacist in charge needs training on computer and short staffed for sure trainee Daniela was great!!!!!