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June 2025 by Josh Hanzie
Absolutely horrible customer service. Employees act like you’re bothering them when you ask a question.
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June 2025 by Tim
oresome
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May 2025 by Joann Steuve
Alway a clean store staffed with helpful people
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March 2025 by Nick Zapiain
During the last maybe 10 or more years, we have been getting our prescriptions there, 3 days ago, I did request a refill throught the automatic system and I did get a text saying that my order would be ready later today, well, since I was busy I didn't go until this morning and I found out that my prescription was not ready yet, that my doctor has not reply to their request and that they will request again, I asked a lady, that I already missed my last night dose and that I was going to miss this morning dose, if were possible to give me a least one or two, in the mean time, I was going to call my doctor to request to send the authorization, she walked away from me, saying that my medication is a control substance and they could not do that, what a poor customer care, one or two pills is up to the pharmacist to approve it or not!! prescription can't not skip since can cause severe damage to the patiente, I decided to go some place else and see if I can get a human to take care of my health
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February 2025 by lyn H
Never answers to the phone
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February 2025 by Melinda Finney
The pharmacy nurse administered my shot the very best way possible, and the pharmacy technician was courteous and helpful
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February 2025 by Rita Giardino
The CVS Pharmacy pick-up lane is HORRIBLE!!!! Waited 20 mins until I decided to go into the store. Never again will I go through the pick-up lane.
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January 2025 by Rob Mob
Great pharmacy handled all my prescriptions
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July 2024 by Pam X
At this particular location the staff frequently has attitude when you point out their basic incompetence and failure to listen/comprehend. Have been told multiple inappropriate comments how "just trying to help you" and chastised as if I am a child when their behavior is childish. They have had failure to fill the correct items, to NOT put on auto refill or bill the appropriate place when I've called and specifically stated the product, quantity and which to bill (goodrx, mfgr coupon or 3rd party insurance). They never say their name when answering phone and no name tags ever at drive thru for either tech or RPH. Have to "come back" waiting for them to correct what they did wrong the first time when they never listen. So I check online first before wasting my time going to pickup to see yet again converted to generic and charging me more instead of refilling RX submitted online the same as last time filled. The last straw is RPH "MI" hung up on me including after she violated HIPAA twice before confirming who was on phone. Per TX Board of Pharmacy license verification, there is nobody named "MI" registered to that store, so I am sure another lie or possibly nickname from a 1.5 yr RPH graduate. Avoid this location because majority of staff I have encountered act as if they are doing you a favor and are on a power trip. I transferred to another competitor and called complaint to corporate.
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July 2024 by James Snow
Can not get needles for injections and say they will not in future. They recommend geting from Amazon but all there made in China and say not for humans
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July 2024 by Karina Ortiz
Pharmacy sux
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July 2024 by Katherine Flores
I moved to the area a few months ago and service has always been pretty bad and slow. Prices are not honored when they’ve been mislabeled or outdated, which is frustrating. For the pharmacy, I can’t get ahold of someone on the phone to see if it’s ready or not. When I go, I’m told they’re moving to a voicemail only phone service. It doesn’t make sense why they’d do that. I also had to wait 20 minutes after being helped for my prescription. It just didn’t make any sense because it wasn’t busy. Sadly, I’ll be going elsewhere.
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May 2024 by Jose Russell
Awful. Needs new pharmacist.
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May 2024 by Megan Murphy
Excellent
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April 2024 by Sykes isme
Minuteclinic visit was great! The providers were awesome! Thank you for all you do Minuteclinic Providers!!!
