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August 2023 by Clint Nelson
I am not a big account. I know that I am not a big account. I feel like a big account when I come to Dakota Hardwood. They're always helpful to answer my silly questions and offer great advice to fix my problems. Dakota hardwoods, You've won my business - even if it's not a lot of business. Sybille Creek Properties/FixerPro Handyman
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June 2023 by jeff duncan
Went inside, talked to the rep at the front. Nice guy. He handed me a ticket and told me to back up my truck to an empty bay. Where I stood outside for 15 minutes with no help. Guys walking around, forklifts driving back and forth, even some guy sitting upfront at a desk. No one acknowledged I was just standing there. It's 101 out and wasnt going to stick around. Hesitant to go back now. Heard great things, read all the great reviews, so pretty disappointed.
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June 2023 by Norbert Hudec
Perfect service, very professional. Great quality of materials. Highly recommend!!!
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April 2023 by Bryan McKinley
Usually crew helps with moving heavy, bulky 4x8 Baltic birch plywood, but today they did not. Overall, good service though.
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March 2023 by Steven Whitley
Great service, great prices... I was a little intimidated going in as an ameture woodworker, but they were awesome!
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February 2023 by Patricia R.
The business has a really good products but customer service in deeply poor. The attention to the client is the worse. The guys at front desk has a very negative attitude and does not look open to help with the clients needs or request. Really would like the management check what poor is the client service. This place is totally different to the business place in Austin where people is very kind, friendly and open to help the customers.
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August 2022 by DeAnna Barker
This place is amazing! We will definitely return here for our bulk wood buys. The people were super friendly and helpful. They have a great selection of wood. Also, great prices.
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July 2022 by Christopher Barratachea
I like their prices compared to other sources in town. I wish they had a way to see some samples of wood before we purchase. It would only help me and possibly others to purchase more. Without some type of example of the wood you have to play a bit of a guessing game. The process of picking your wood feels a bit rushed as well.
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May 2022 by Kelly Drewes
Novice woodworker here, went here cause tired of using twisted warped construction lumber to try and build something decent. Walked in and felt like a dummy cause I had know idea what I was doing, went to the counter and told the guy I was a dummy and didn't understand how these places work. He was super friendly and helpful, walked me outside and explained the way things work, and man do they have nice wood at this place, I only bought a couple pieces and they treated me just like the guy who was buying a truck load, and after some math, it was CHEAPER than the big box stores. I will be back and I can't recommend this place enough. Super impressed.
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March 2022 by Failure Engineer
Great selection and pricing - the prices were much better than another local hardwood supplier. This place is way more convenient than the other place because at Dakota they forklift the bundle to your truck so it's so much easier to load. The service was friendly and I was in and out quickly with a bunch of walnut and some baltic birch plywood. The price will keep me coming back because the other place in town is charging more than double what Dakota charges. Thanks Dakota Hardwoods!
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February 2022 by Mike Mallery
Great choices in wood. Great pricing when taking into account how much time and waste there is buying from the big name stores.My only suggestion (and maybe I missed it) - have a sign easily visible telling customers to go into the office first so they can have someone guide them through the warehouse. It's been a few years since I had been there, and i just walked right into the warehouse like it was 2018.Otherwise, my wife and I love this place.
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November 2021 by Nathan Weiss
Friendly and helpful with a fantastic selection
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May 2021 by Tamara Thornton
Everyone was friendly and helpful. It seems primarily for industrial use but we shopped it for hobby purposes.
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May 2021 by Mister C.
As a fairly new wood worker, I felt I was ready to move up from the construction grade trash at Home Depot to some nicer hardwood. I searched the web and this place was one of 3 I decided to look at. I went by and as someone else mentioned, the layout sucks. I didn't actually make it inside because they were not allowing customers anywhere inside due to COVID. You had to phone in your order and pick it up at the dock as was told to me by one of the forklift operators that happened by as I stood there peeking in. That put me off a bit since I had just driven there to have a looksee but couldn't even do that. I'm not a contractor that can afford to factor in a lot waste and I'm not buying lumber without looking at what I'd be getting before I lay down my money. Guess it's not a store for me.
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January 2021 by Justin
Great selection, great prices, but imo more importantly, AMAZING customer service. Richard and Juan were extremely helpful from start to finish. I had a ton of questions, they answered all of them. This is my go to store for quality wood from now on, they have earned a customer for life.
