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September 2023 by Karyn P.
I travel all of the United States and make Deedee's one of my stops. Customer service is great today.
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July 2023 by Yvonne Hill
Restrooms are always out. I bought a big box of individually wrapped tea bags, so I thought, instead it was sugar, perfume flavored, gross honey ginger tea. It was basically little white sugar pellets. Don't buy any food or drink items here because they look like their imported from Asia and not safe to consume. I took it back the next day and the lady told me they can't accept the return because the box was opened. I asked if she had a trash can there and she also told me I could walk around outside and throw it out there. I found it rather rude that she would tell me that, even though I'm 100% sure she has a trash can right under her register. I've also witnessed a man being treated horrible by the employees there the day before. I honestly don't think they care about their customers, they just care about themselves and eachother. I hear them gossiping and talking trash loudly in front of the store while customers are checking out. VERY, VERY UNPROFESSIONAL! If you want your business to succeed and get return customers then treat it professional and act proper. Open your restrooms just like everyone else. Your competitors are on the same strip and people will go there before they're treated unfair and uncomfortable.
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July 2023 by J R
First time going to dd's. Went today on July 13, 2023 at 10:40am. Was properly greeted when I entered. However, when I stopped at an aisle to look at merchandise; a pregnant employee went to the aisle where I was and just stayed there watching me. Felt disrespected and left. Will not come here again.
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July 2023 by Mandy R
Always spend a lot of money here but every single time “restrooms out of order” just think the employees don’t want to keep up so everyone suffers. Cooperate should look into this because I leave without being able to shop in peace.
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July 2023 by Baby D.
So on the 21st, wifey and we're there but forgot some items. Called the store, Ruby took my info. Ruby looked through the video and gave a call back, informing me that the items were there. Above and beyond customer service. They're alway nice, happy to help. This new location is Awesome!!
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July 2023 by Google user
Restrooms are always out. I bought a big box of individually wrapped tea bags, so I thought, instead it was sugar, perfume flavored, gross honey ginger tea. It was basically little white sugar pellets. Don't buy any food or drink items here because they look like their imported from Asia and not safe to consume. I took it back the next day and the lady told me they can't accept the return because the box was opened. I asked if she had a trash can there and she also told me I could walk around outside and throw it out there. I found it rather rude that she would tell me that, even though I'm 100% sure she has a trash can right under her register. I've also witnessed a man being treated horrible by the employees there the day before. I honestly don't think they care about their customers, they just care about themselves and eachother. I hear them gossiping and talking trash loudly in front of the store while customers are checking out. VERY, VERY UNPROFESSIONAL! If you want your business to succeed and get return customers then treat it professional and act proper. Open your restrooms just like everyone else. Your competitors are on the same strip and people will go there before they're treated unfair and uncomfortable.
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June 2023 by ONE VOICE SA
Asked to use restroom, the lady said they’re out of order. I asked her what does the employees do…she got quiet. I told her this would be reported. They’re too lazy to keep a clean store and restrooms. Marshall’s will get my business instead. Do not shop here.
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May 2023 by Diana Esquivel
Compared to other DDs this one was more clean, I feel like there were more options as well and the staff was nice and helpful, if you are shopping on a budget this is definitely the place to go! Get dressed with under $20!
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April 2023 by Cindy Fernandez
The reason I liked this store is because although I went shopping for clothes, I found a pretty butterfly windchime (only $6.99) for my Mom for Easter!
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April 2023 by maria t.
My daughter and I always shop at DDs. Until last night, my daughter was given 362.00 for her birthday and this is where she wanted to go shopping. So I took her while she was shopping she sat her phone and wallet down with out realizing she did. Once she noticed it was missing we approached the manager to ask if anyone had turned them in. The manager was beyond rude and unhelpful. He simply said no in a very stern voice and did not even look or ask his cashiers they had been turned in. I starting tracking her phone with my phone and it said it was in the store. When I told the manager I was tracking it and showed him magically her phone was then turned in. When I asked about the wallet again he stated no with the same stern voice. I advised him I was calling the police and again magically her wallet appeared. However all the money in it was missing. The cashier was the only one who was concerned, friendly, and tried to help us. It sad that a manager would treat his customer this way. The cashier seemed like she wanted to tell me something but kept looking toward her manager as if she was afraid to say anything. God bless her for having to work with someone like that! Needless to say we will never return to this location. 1803 Vance Jackson Road San Antonio Tx 78212. Never have I encountered a rude person at this store except for him. When I asked if he could at least check the cameras to see if the person was still in the store he got upset and started yelling no one is looking at those cameras. God bless all his employees and shoppers!
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March 2023 by Angelica Angelica
People come out of work and before going home want to do some shopping…. UNFORTUNATELY their restroom is “ OUT OF SERVICE” people go to spend money the least they can do is have a good working restroom. Left my stuff behind !
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January 2023 by Kassandra Guajardo
Employees act like they own the store. They close the fitting rooms a whole hour before the store actually closes. Also, they don’t have good communication skills or customer service. One employee told my husband that they closed the fitting rooms at 10. But once I went to try on my clothes, another employee didn’t let me in. I asked her what time do they close and she just said “ I’m about to close now.” No one really had an answer as to why I couldn’t try on my clothes since it was a whole hour before they closed the store, and another employee had just told my husband that I was good to come before 10. I basically wasted a whole hour of looking around and ended up not buying any of the clothes I had picked for myself.
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January 2023 by James-Mike Spindler- Bond
Store was little messy but I found some good stuff. Staff was okay
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January 2023 by Mary Martinez
Always find a good deal on clothing and accessories for the home!
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December 2022 by Drew H
Loads of cool items but it's just like Ross
