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April 2024 by Alamo Biohazard (America's Bio Solutions)
My recent experience at Denny's left much to be desired, and unfortunately, I cannot recommend it based on the poor service we received, particularly from one staff member.On a Saturday afternoon, my brother, father, and I decided to use our $5 coupons for brunch at Denny's. Upon arrival, the restaurant was bustling, which we anticipated for a weekend. The hostess, Melanie, informed us that we couldn't be seated until our entire party was present. After a short wait, she seated us in a booth without the complete party, which we found a bit unusual but forgivable given the busy day.The real issues began when we waited an additional 10 minutes after my brother and father arrived for someone to take our order. Melanie, the hostess who seated us, eventually took our order but seemed distracted and disorganized. Another server, Ramshika, stepped in and took over, which was appreciated, but it was evident that the table rotation system caused some confusion among the staff.Midway through our meal, I attempted to get MONICA's attention to address a concern. Despite my polite attempts, she snapped and raised her voice, claiming she was in the middle of a conversation. It was clear to everyone at our table that she was not speaking to anyone at the time. Her unprofessional behavior and inability to handle customer interactions suggest that she may be better suited for a role away from direct customer service, such as a dishwasher.As someone who understands the demands of the service industry (my mother was a server for over 10 years), I was deeply disappointed by MONICA's lack of professionalism and her inability to control her temper. Her behavior overshadowed the efforts of our hostess, Melanie, and our server, Ramshika, who both handled the rush admirably.While the food may have been decent, the poor service from MONICA ensures that my family and I will not be returning to this Denny's location. I would advise future patrons to be cautious and avoid sitting near booths adjacent to the blinds, as they appeared visibly DIRTY, possibly even stained with what resembled either a booger or blood, leaving the cleanliness of the dining area questionable AND I CAUTION anyone considering a visit to Denny's in the morning to be wary of encountering MONICA as their server. It's a shame that one staff member's attitude can tarnish the reputation of an entire establishment.
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March 2024 by spytayshionc spy
My server clantha H was so sweet and nice she was great ?
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March 2024 by Robert Stevenson
Natasha is a great waiter very
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March 2024 by Lyndon Dwight Bruno
Did not wait that long before Javier seated us on a Sunday around 11 am. Such great service by him. He came by again before he got off at 1230pm. We want him to sever us again.
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March 2024 by Kemestri G
Denny's serves good food at decent prices. The restaurant is clean and the servers are hospitable.Parking: Many parking spaces are provided for free.
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March 2024 by Oscar Tovar
Great service,food loved the
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March 2024 by Norma Cadengo
Food was horrible the sausage was old the toast bread looked like if someone had taken a bite out of it and I asked for another one and they gave me burned toast bread ham was old bacon was old and cold our pancakes overcooked breakfast was awful? regretted not going to IHOP instead!!!!
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March 2024 by Mose Six
Great service this morning server was Laura but every server was taking care of me and my grandma. We never had to ask for a thing. My ham omelet and pancakes were awesome grandma loved her senior omelet with fruit and toast. Thanks to the staff and the cook y'all did
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March 2024 by Stephanie Blydenburgh
Terrible service from the minute we walked in. Gave us to go cups for our ranch and gave us overcooked burgers. Not to mention she made one to go and then mixed up our order. She never came back to check on us or our food after she dropped it off but was attentive to the other customers. Seemed to very discriminatory.
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March 2024 by Bridget Greissel
Food was delicious and great
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March 2024 by M L
The staff were great and could tell they're over worked and understaffed. Feel bad for the waitresses and cooks. Needs new management.
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March 2024 by Michael Casanova
Good customer service nice thanks
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March 2024 by Julio Encarnacion
My server Clantha H. Was amazing, she was professional and attentive. She made my experience really nice.
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March 2024 by John Settle
Tag was so awesome great night!
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March 2024 by Arhyllin “Striker” Chroma
Atmosphere was nice and relaxing, servers were cool and approachable, waiters were also patient when checking with ingredients when I was worried about allergies after barely remembering halfway through the meal. Shoutout to Tay and the others.