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January 2024 by samantha lujan
Customer service was great Marisa was VERY helpful and so sweet. We need more people like her! Thank you Marisa
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January 2024 by Michael Sandoval
Great selection!
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January 2024 by Eli Maldonado
Acknowledge all of your customers that you're ignoring. You don't know who might need your help. Last night four people ignored me instead of trying to help me and just pick up a purchase. Finally and luckily Rene picked the ball and saved your game.
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December 2023 by Francine H.
Worst place ever! Went to buy set of golf clubs today and I waited 15 min for someone to acknowledge me ( blk man) When the manager came he was clueless. He didn't know anything about clubs at all. This place needs to be shut down or managers need better customer service training!
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December 2023 by Christopher W.
If I had the option to put zero stars I would have. I walked into that store and got absolutely no help. Was trying to buy 1500 dollars worth of bikes and was told I had to wait 30min for someone to come back from lunch. Then once bikes were picked out I was told again I had to wait another 30 min. Waited the whole time and once we got to the register 300 of the 1500 dollars was in gift cards. Each of my 3 kids had one. I activated the gift cards right in front of the associates and when I tried to use them manager Vanessa accused me of using fraudulent gift cards. Idk if she was profiling me because I am an African American man, but this is not at all what I expected coming to dick's sporting goods. Will never return to this store. I will say that the cashier onada or something tried his best. The manager on the other hand was basically just racist. Vanessa.
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December 2023 by Jeffree Koch
Used to sell Texas Rangers stuff awhile back. Now they don't..odd.
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December 2023 by Joanna Cruz
Phenomenal customer service from this location from start to finish. Marisa help me find exactly what I was looking for & even made some suggestions she is amazing I have recommended her to all my friends & family. Y’all definitely have my business I will continue to come here in hopes of seeing Marisa for any of my needs. She’s phenomenal love her positive vibes & vibrant personality always with every single person!
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November 2023 by Sophia A.
Manager Vanessa assumed I was being "buddies" with someone in the store and it made me not want to buy expensive clothing from there anymore. As a former employer with a nice company I wouldn't recommend this place whatsoever, it is so unorganized and fitting rooms are disgusting. Managers and team members gather around in the front and just talk when it's mid day with customers walking around and they wouldn't even say hey goodafternoon or nothing just chatting and laughing. It's embarrassing, the lack of customer service. I will not step foot here again.
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October 2023 by Matt
In a 3 week span I’ve tried to use the golf simulator and every time they tell me it’s either down or no one is around to work it and it’s only this location lazy is what it really is
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October 2023 by Marissa Cruz
Poor customer service. The cashier woman was super rude.
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July 2023 by Curtis Whisler
Great staff and decent selection
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April 2023 by Jesus Solis
Give it a 3 due to the fact that the employees (Patrick (very helpful and knowledgeable)) (Rosario was very nice and helpful too) but the manager wasn't... I was doing an online order and he didn't want to help me but wanted to send me to the the other side of the store in the back instead of him we were both at the cashier station... he said you can wait for her or go to the back
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March 2023 by Mindy Hoppe
Very happy with my experience with the manager vanessa she stayed late to help me with my bicycle and was very professional. She explained everything she worked on to us and didnt take long to fix it either!
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January 2023 by d gamez
Way too over priced and no employees except at the registers
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November 2022 by Daniel Penuelaz
Found a couple of reasonable price items.
