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March 2025 by A A
The staff is friendly, but they keep an eye on you like you’re about to steal.
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March 2025 by R J
I will never step foot in Dillard's again after the ridiculous run around I had with the Estee Lauder makeup counter! Wait to pickup your item even though you have paid for it. I can get this product in many other places!
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February 2025 by Kerri Lynch
The store is GREAT. Be warned if you have mobility problems DO NOT go downstairs. The only way out is to enter the mall and try to find an elevator. Not an easy task. Bad planning on Dillard's part.
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February 2025 by Alberto Villafuerte
It is the famous and popular store that has maintained its prestige, wide assortment of clothing, perfumes and accessories, mostly for women, good assortment of household items, good and attentive service, take advantage of the fact that it is not very crowded and purchases are made quickly. You do not find good deals, they should pay attention to this to be able to compete on price!
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January 2025 by Cristina Cabrera
The sales women in the men’s department will interrupt your transactions to make them take longer despite being told to mind their business. They’re so worried about commissions but only when it’s theirs. They’re also fail to inform customers of rewards and point systems. Go somewhere else unless you want to wait for these sales representatives to finish arguing within themselves. They should invest that energy into reminding each other of the information they should give customers instead of fighting each other over commissions
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November 2024 by Magnolia Penaloza
I bought this yesterday, when I got home and opened this bottle, I was so surprised the seal was already broken. My fault is that I didn’t check the bottle before I purchased it because I trust the people out there; I’m so disappointed. ☹️☹️☹️
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October 2024 by Linda Linda (Sophie)
Dillard's the nicest store in this mall. Most stores in the mall have closed down. I think the mall is slowly dying
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August 2024 by Byron Campbell
Nice selection
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August 2024 by Mel Mar
They need more inventory
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July 2024 by patrick ingram
It was ok
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June 2024 by Rosa Riojas
Very pretty formal dresses for women
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June 2024 by Jessica Sellers
The Manager in Women's Shoes (Ana, Anna) is so rude. I've always gone to North Star. This was my first time going to this location. I purchased a pair of Uggs at Northstar yesterday. I wasn't happy with my purchase and the Rolling Oaks Dillard's is more convenient. I was hoping to save time and she wouldn't return my newly purchased shoes. There was one black smudge on the side of the sole. She said they were "too worn" I wiped it off and she said that she would still be unable to return them. I couldn't believe it. I drove all the way to Northstar and the staff is always welcoming and understanding. I returned with no issues at Northstar with no issues and bought 2 more pairs of Uggs, the Goldstar and the Tasman. I'm happy that the sales associate at Northstar was able to gain this commission as opposed to this manager. I'm a frequent shoe shopper and a mom of 2 daughters Who frequently buys shoes from Dillards. Not only did this location lose future business, thanks to Anna, , she also lost this commission. I'll never shop at this location again, thanks to a the Manager at this location.
Pictures are for reference, she said the soles were dirty and couldn't be returned. I didn't wear them outside of the store after purchasing.
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June 2024 by Denise Z
very friendly and helpful customer service
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May 2024 by Luis P. Carranza
Great and very attentive personnel.
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May 2024 by Patunia Balas
Went to look for a specific perfume for my mother yesterday and the lady the helped me new exactly what i was talking about just based off the smell and the color of the bottle.Great service
