Don's & Ben's is a liquor store that offers a unique shopping experience. Customers appreciate the friendly and helpful staff, with one reviewer highlighting how a staff member named April quickly directed them to what they wanted and provided good service. The store features a security guard, which adds to the feeling of safety, although the environment is somewhat different from more upscale locations. The staff members are described as cool and engaging, offering recommendations and conversation. However, the store is considered a bit pricier than other places like Spec's or Total Wine, with some customers noting higher prices on certain bottles. The shopping process takes place behind a lobby area, and customers cannot browse inside the store, which may be inconvenient for those wanting to look around. Some reviewers mentioned that the staff at the counter may lack extensive knowledge about the products. Despite these points, overall experiences are positive, with quick visits and friendly service. The staff at the end of the night handled a busy checkout line efficiently and courteously, ensuring customers were taken care of without feeling rushed. Don's & Ben's is a good choice for those who know what they want and value friendly service, even if the environment is more utilitarian.
April was so nice and helpful!! She directed me to the sales and I immediately knew what i wanted. Recommended this location to my friends and coworkers!! Thanks April!!!
May 2024
The store is now not accessible and it's covered in plexiglass!
October 2023
End of the night and the cashier with long black hair took care of her long line at the end of the night and was worried about getting in trouble because she was still cashing out customers... she did us right and not throw us out. She still handled up...and took care of her customers.
