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April 2023 by CRY
The lady with the dog was super sweet and helpful. They have every option of box size available. Would definitely go again to get other specific size boxes.
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August 2022 by Michael Langford
The boxes I need at a good price and great service.
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July 2022 by Ricky Montelongo
Staff is friendly and was able to find the boxes we need for shipping. Able to make custom size boxes as well. Good prices!!
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July 2022 by Bev Black
Friendly people and fair prices on their items.
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May 2022 by Caleb Solis
Awesome Place. I come here for Shipping boxes for my online store. They have a variety and very low prices.
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September 2021 by Lillie DeLaGarza
I had a wonderful experience today 9/10/21 with your delivery person Ulysses. He was courteous and went the extra mile to help me unload my shipment. He did this with a smile :) He is an asset to your company.Thanks!
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June 2021 by CDAT
Professional and courtesy staff. Easily picked up a small quantity of boxes and packaging paper. Better quality and prices than your big box stores.
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June 2021 by lorena avila
Awesome set up. Gentleman and Young lady who helped me were great. Helped me with my funko shipping needs. Did I mention at a great price also
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May 2021 by Kevin C.
This is for "ECOBOX - San Antonio" - * No other location Recommendation...GO SOMEWHERE ELSE! * Unless of course you enjoy being abused and called a F*cking A$$hole from the OWNER himself...when/if you have the audacity...the unmitigated gall and temerity to complain about their service and his employee, whose lack of "problem solving" capacity, sends her over the edge and HANGS UP on you. So here's the story: I needed shipping boxes and went to the corporately administered EcoBox website to make a purchase. I normally buy "in-store" at EcoBox on Brody Lane in Austin where I have ALWAYS received excellent customer service. From their "corporately run" website, (all EcoBox stores are independently owned and operated...as a FRANCHISE - and they will apparently sell one to ANYBODY)...I selected and proceeded to purchase the boxes. If buying online you MUST create an account. Basic INFO...name - address - phone. But...at "shipping", they make it a bit more difficult. You won't know that even though your went to your LOCAL stores website...that you're NOT ordering from any particular store. You must declare your "Pick-Up" location in the "Special Delivery Instructions". Again...I chose to PICK UP...no delivery. (Bad website engineering) At the very bottom of their webpage...in very small print...far below the Submit Your Order...it says this: "Customer Pick-Up - Please note the location you wish to pickup your order in the 'Special Delivery Instructions' form field of the 'Review & Submit Your Order' page. Not all items are available at all stores. Please call to confirm availability." I don't know if their DEFAULT "Pick-Up" location is San Antonio or if the girl saw my order on their "Corporate Dashboard" and mistakenly thought that Spicewood, Texas is somewhere near San Antonio..but she took the order off the Dashboard as a San Antonio "pick-up". When she didn't have the product in stock...she called...and I bewilderingly answered the call from a 210 Area Code (San Antonio). She said she had my order but the items were not in stock. I asked why she was calling from an entirely different city than where I presumed I placed my order. She then "corrected me" and told me that I placed my order in San Antonio...which was obviously ludicrous, and after I tried to explain this to her...she thought it would be best to "Cancel" my online order...and HANG UP. So I called back. And what can only be explained as cowardly behavior, (she must have recognized the number and after 10 rings or so)...the owner answered instead. Immediately his attitude reflected that of his employee. When I told him what I had just experienced and asked if this was how EcoBox trains their employees...the gloves came off and this owners lack of "conflict resolution" abilities...and junior high level English language proficiency...came out. "You just called to insult me?"...he exclaimed! - No, I said, but your employee just hung up on me and I wanted to ask if this is how your train your people? His next response shows why not everybody should be a small business owner. (See Above - name calling) Bottom line is this...there are lots of places to buy boxes in San Antonio. I would suggest the following: Best Price Boxes One Dollar Moving Boxes 1/2 Price Boxes Pak-Mark Lowes Home Depot Anywhere but the "San Antonio" EcoBox location with their poorly trained staff and emotionally insecure and word challenged owner. Thanks for taking the time to read this!
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May 2021 by Lawrence O.
Look, you don't need ecobox, they're ripping you off plain and simple. Their warehouse has no, absolutely none quality control. They box products are cheap and flimsy. You trust these people? Don't. Do it youself or find some one better. You don't need them.
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March 2021 by Raphael Cabrera
Nice costumer experience!!
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July 2020 by Lem Nirob
Always have good prices on boxes
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April 2020 by Naomi Markham
Very helpful local company
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March 2020 by Walt Burghardt
Great selection and price. I was looking for an electric guitar shipping box and some packing peanuts. They had just what I needed.
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September 2019 by Ellis Baty
Super friendly and helpful
