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March 2024 by Jonathan H.
Could not provide service the morning my car was stolen. I was promised I would be picked up the next day and taken to pick up my rental. No show, no call, and when I called them I was put on hold for 30 minutes, transferred and then hung up on. These people have NO idea what customer service is. Tomorrow is day number three with no wheels. I have contacted my insurance company and let them know they should find someone else to refer their clients to.
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February 2024 by Cesar R.
Lady on the phone super rude never asking for anything at this location. I've seen a couple reviews about a lady on the phone being rude my guess is it's the same lady.
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January 2024 by shannon davenport
Took care of me
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January 2024 by L G
Great customer experience. DejaneeHudin was awesome and quick. Will definitely come back again!
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January 2024 by Syreea Hughes
I rent from here regularly and the staff is always friendly and super helpful. Great service from and great staff. I will continue to use this location for my future car rental needs.
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January 2024 by Aimee
I personally am a pain sometimes and make simple things harder than they need to be but Genesis, not sure of the spelling, at this location is amazing at what she does!! I have been to so many other locations over the years and have NEVER received the level of professionalism and friendliness that she provided. This young lady deserves to be recognized for going above and beyond and making my experience great, thank you!
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January 2024 by Michael Chan
Typical Enterprise rent a car.
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November 2023 by Steven Jenkins
Be very careful with this location of Enterprise rental co. I've always been 100% satisfied with this car rental co. ,however this particular location is blaming my elderly father for damages to a rental that were there before he rented it. I was with him the day he rented it and the rear hatch was sticking whenn closing it , after he returned it they called him 2 weeks later to tell him that it had damages, Were in the process of hiring an attorney for this. Always do your walk-around before and after with this location , the manager is cruked that works there.
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October 2023 by Herlinda Palomo
Enterprise is a renowned business. I love the way they take care of my needs
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September 2023 by Michael Crabtree
Great experience. Clean vehicle. Competitive rates.
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September 2023 by Bri Nicole
Great experience! I needed to rent a car really last minute and they were able to get me into a vehicle in less than an hour. The car ran great the whole way, gave me no problems at all. I would definitely rent a car here again.
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July 2023 by No Nonya
If you want to rent junky cars this is the place. They are horrible. I wouldn't recommend them to anyone.
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May 2023 by Eden Salazar
The worst experience ever! If I can give it zero stars I would. I rented a vehicle through my insurance while mine was being worked on next door. While I was using the rental, the enterprise Nissan Rogue died while I was driving on the express way. Completely gave out and would not drive. All this happened with me and my little ones in the vehicle. Super dangerous. I called enterprise and they sent a tow truck a couple hours later and got me into another vehicle. Another Nissan Rogue that ALSO broke down the very next day the same way! I couldn’t believe it. I was stranded with my 3 kids again waiting for a tow truck from enterprise. Finally they put me in a better vehicle.Enterprise had issues with my insurance and so they deducted $600 from my account to cover the expense. After my ordeal, I expected some more courtesy. It was a headache but my insurance did cover and enterprise reimbursed me. They just needed to wait a couple days for insurance but they blindsided me and caused some overdraft fees since I was not expecting that.Especially since they put me and my children IN DANGER with poorly maintained vehicles.Anyway.. a couple months later and enterprise is billing ME for the mechanical issue. Problem: cooling fan and over heating.I am extremely appalled!! As the customer, I am NOT responsible for this. This is negligence on Enterprise! They put their customers in vehicles that they don’t service well, and then sending the customers the bill.Been trying to call this branch to speak to the manager but she is never available!Definitely calling corporate and I will never be a customer again.
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May 2023 by Frank W
It would definitely be helpful if they had a drop box for the keys, when one came back during closed Hours.
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May 2023 by Charles Divin
Great service, if there's a line it moves fast
