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February 2024 by Roberto Salazar III
Awesome place to get your car rental. Now was doing a fabulous job in getting what you want.
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January 2024 by Rondos Keto
Alexis was great and handled everything like a pro.
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January 2024 by Johnnie Basilan
Alexis and Andrew were very professional and took care of my rental car needs.
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January 2024 by Nikki Brom
I needed a last minute rental and this enterprise was the second location I tried. They didn't have the car type I reserved but they provided a larger vehicle at a reduced cost with an opportunity to trade in the next day for a less expensive vehicle. The pickup and return was easy and I appreciated the ride to the auto shop, which saved me money on an Uber. All staff was attentive and kind. Extra thanks to Brian and Mike.
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January 2024 by James James
Very little help at the rental desk. Three associates with no customer waiting. Subpar service.Went to Alamo car rental instead.
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January 2024 by J D
My experience i dropped my vehicle off at classic collision they called the McAlister location the guy picked my up took me to the wrong location then when I get dropped off the manager Erica said I was not at the correct location now mind you I never set this up they did ever even after asking several times they still insisted that she would get everything done well my insurance is fipping the bill for expenses since it I was struc by an uninsured motorist.So they wanted a deposit to rent which made no sense to me. And they said auto claim was not there. So I called my insurance the claim was there and had been there for several days already this location does not have a clue so I was not able to rent a vehicle without putting down money I have rented several vehicles never never have I heard of this especially since my full coverage insurance was paying the bill for a no fault accident. I ended walking home 10 miles needed the exercise that's not the point they did not even offer to take me home but they picked me up wow. Erica was very rude so was the red head girl don't know her name but she just walked and started shooting off at the mouth have no idea why I was working with the manager.
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January 2024 by Lee Davis
Great job
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January 2024 by seven import
Hello, good afternoon, I rented a car and after a few minutes of use it began to have mechanical defects which meant that I had to leave my family at the hotel and we lost a day of vacation, I told the worker and he told me that he would exchange it for another This other one was given to me dirty with the smell of cigarettes and dog with hair everywhere, so as not to lose another day of vacation I left it, since I had the family waiting. The attention of the workers is not the best...I recommend that you do not rent vehicles at that office.
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January 2024 by Pepe Villarreal
Great service by Brian, helped us a lot in our return with expediency
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January 2024 by Ron C.
I had a bad experience, but I don’t think they deserve one star across the board. This happened not too long ago though. Had to call three times for a car that was reserved by my insurance. Was assured of pickup for first call. 2nd call left me on hold for 15 minutes to be told a car was on the way. 3rd call after waiting another hour for that car to pick me up. Still waiting at this point for almost an hour and a half at a body shop for a car.
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January 2024 by David Goode
Super easy. Customer service is outstanding.
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December 2023 by Alejandra Farias
The best Enterprise is the one in Jones Maltsberger in San Antonio, great service
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December 2023 by J. Wayne Watson
Quick and accurate service at the counter and car pickup booth. The car was ready and relatively clean.
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November 2023 by James Burkett
Very Professional, Courteous, and Expedient. Picked Me up at the Body,brought Me to The Agency, and had Me out the Door. Was a Smooth transition.
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November 2023 by Odilia Gonzalez
Rachel Moore, Senior Account Specialist in the Truck Rental Division at 10150 McAllister Fwy., San Antonio, TX location provided exceptional service to us. Thank you so much Rachel! You are amazing!
