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February 2024 by lauren morgan
This location is the absolute worst!!!My mother went to pick up the rental car she had reserved through USAA. However, the extremely rude, snippy, miserable husk of a human being who claimed that she was the manager wouldn't let her pick up the vehicle because her drivers license had her full name, and her credit card didn't have her middle initial on it. My family rents multiple vehicles from Enterprise each year at this very location; sad that one employee who clearly hates her job and her life could ruin years of patronage. The despicable service at this location will be reported to USAA.
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February 2024 by Taylor
Extremely helpful after a vehicle got stolen, worked with our insurance to quickly get us into a car so our whole day wasn’t wasted. They were kind.
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November 2023 by Christiana Sanchez
This has been the worst experience!!! Renters Beware! I was told to drop off the car with caliber as I wanted to wait till Monday. Was repeatedly told to drop off Friday and they will check it in and handle everything. I did and we walked around to make sure no damage. And i have a recording he agreed no damage. MONTHS later I get a call from my insurance that enterprise made a claim. You guessed it, damage! When I called they gave me a description of another vehicle, the manager never called back. Even called corporate and they were less of any help. Make sure you record your before and after... better yet rent elsewhere!
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November 2023 by Astute Consulting
This is worst location to even walk in. They always wanted to lie and up sell the rental cars. Just go to any other location. It is waste of time.
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October 2023 by Jaden Ray
Absolutely wonderful experience as far as having to get a car rental goes. From the get-go, Jadyn was attentive and helpful in getting my information and getting me into my rental. She had numerous customers and still got me in and out of the enterprise quickly and efficiently. Very easy process.
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September 2023 by Grayson Hurd
The representatives were awesome. Very nice, understanding and well-spoken. The only reason it’s not 5 stars is because I had to switch the car out that I had three times. First car was randomly shutting off on its own (Jeep compass, no surprise there) second car had nails in multiple tires (Understandably this could have happened right after their inspection or maybe very soon after I got the car) and the last car just had brown stains in the seats which was pretty gross to be honest. It’d be one thing if it was like an obvious spill or something but every seat had them. Overall it was a good experience, they always gave me another car no questions asked but they wouldn’t have had to if they maintained the cars a little better
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September 2023 by Madison Mullin
People there were extremely nice and let me know everything about the rental process they also were super cool to talk too and answered all of the question I had!
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February 2023 by Michael Constancio
Made appointment to be here at 8am. It's now 8:18am and no one is here
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July 2022 by Shelbi B.
I just called with a code to pick up a car I was told that I could pick up today and the girl on the phone was super rude and very unprofessional saying "I've been answering the phones all day I would know" and also "good luck finding a place we close at 5:30 you have 20 min" so disrespectful and unprofessional. Find better wokers if they're gonna be the only one answering phones and rude while doing it. 7/7/2022
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December 2021 by Ashley Wesson
Being petty giving a 1 star review for an absolutely trash company that’s going to lie to you about the entire rental process - #frauds
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December 2021 by Joshua Hurtado
Location closed permanently, website still showing as open. They even booked me a reservation here. Now I get to waste money on an Uber to get to another location.
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October 2021 by Jay Hutcherson
No one us there, there's a number to call for assistance that's taped to the inside of the door but no one answers that either. Just pick another location.
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October 2021 by Victoria Stephens (VT)
Set a rental pickup for 7:30 AM, no one arrived until 8:00 AM. Waited over an hour to get a car. Set the drop-off for 4:00 PM, no one is in the office. I understand that they are short-staffed, but the communication is terrible. Can’t get ahold of anyone on the phone number from the door. Save yourself some time and a headache, choose a different location.
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October 2021 by Greg Tribo
Stay away from this place, they took advantage of my 21 year old daughter and "found" damage on the vehicle after her rental that was likely there to begin with. If you must rent here, make sure to video the entire car so you have evidence to challenge false damage claims. Enterprise lost a customer for life.
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September 2021 by jrtata0
The manager, was very professional, got into my rental, very satisfied with my experience
