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October 2023 by Vidal Guerrero
Big Shout out to Rachel!! Very Kind and professional. Got me a truck that i needed quick. Will come here again in the future
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May 2023 by Sebastian Jackson
Customer Service is top notch! CJ and George are really good people. The truck I rented operated well and made it all the way to California and back. Pricing was the best in the market during these times.
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February 2023 by jcenteno8
My experience with Enterprise Truck Rental was very positive. The Staff were courteous, professional and efficient. I recommend them for any of your truck, van or box truck or moving needs. When I need to rent again this is the company I will use. 5 ⭐⭐⭐⭐⭐
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May 2022 by Jay Neal
Called and canceled on us 2 hours before we were scheduled to pick up. Completely screwed my company and our clients because they couldn’t be bothered to be helpful. What was the guys solution? Was it that he would be helpful and try to find a resolution? Absolutely not. It’s that I should call other Enterprise locations and find another truck to fix their screw up. Absolutely no help what so ever.
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August 2021 by Bebe Caldwell
Check the odometer before you leave!!! I traveled LESS THAN 25 miles and they said the truck showed that I traveled 55!!!!!!! Aside from that- the truck was good to use and the location is convenient. Still... put your own eyes on that odometer!!
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May 2021 by Peter Mukunya
We purchased a 2017 Freightliner 3 months ago and after just one week of driving it, it started leaking oil. We reached out to the sales person who promised to get back to us but never did. We are in and out of repair shops. My friend is tired and planning to just leave the business yet she's financing the truck. I personally would never recommend or buy another truck from Enterprise holdings, my first experience is not good at all.
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May 2021 by Lindsay Weyand
After my truck reservation at another business fell through, I needed a moving truck last minute. After calling three other companies and over 30 minutes on hold with another company, I called and spoke with Kayla. Friendly, professional, and I had keys in hand within the hour. Came through clutch in a big way.
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May 2021 by Jesus DaNurse
They block reserved parking spots. When you asked them politely to move, they respond with “we will move when we are ready, go park somewhere else”. When you call the local company to try and file a complaint, they don’t let you finish the sentence. The company basically says they rent out trucks to single individuals. This particular truck was rented to a moving company but they kept denying it. Fortunately I took pics.
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May 2021 by Michael Lowe
Super staff. Great service
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February 2021 by micky f
Good price if you get it online.
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October 2020 by Rosalyn Vallejo
Great competitive pricing on 12 and 15 seater vans.
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August 2020 by Ed E.
The worst customer service I've ever experienced! They are very rude. I dropped off my rental and asked the gentleman checking the car if I could pay using another credit card. He said that's fine. I then went to reach for my credit card to hand it to him and he rudely said "HANG ON" I'm still inspecting!" Was it necessary for you to raise your voice? Am I not an adult just like you are AND a customer willing to give you my business? Then the manager comes out and in a condescending tone, he asked what is this dent at the front? I told him we inspected the vehicle when I got it and annotated any defects. He had me wait, right a report and provided me a copy of what he wrote. Thanks to their "customer service," I missed my flight and they could have cared less. Shame on you Enterprise San Antonio at the airport! Believe all of the bad reviews and rent elsewhere folks. There is no etiquette here in practicing customer service.
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July 2020 by L B.
Best Place In Town To Rent A Moving Truck!!They have great trucks at a great price!!
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July 2020 by Josh C.
This is a review specifically for the Rent A Truck department. 5 stars for customer service! Paul and the team all have exceptional communication skills and ensured I had an excellent experience with them. 100% will rent again.
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June 2020 by Christopher Hassan
Okay if you will be returning to same location. Do not rent from Enterprise if you plan to return to another location. Endless stories of how they can't help with a situation like this. Will waste time and be directed from branch to branch in a runaround. This is only for truck rentals but no other truck rental company is like this. Would not recommend.
