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January 2023 by Mark Enix
I will say kiera is all about customer serviceMy wife and I came into San Antonio for business and some fun. I wanted to splurge a little and surprise her, so Kiera found us a Maserati Quattroporte Sudan; it was beautiful. Her follow-up was the best with phone calls and through text.I highly recommend Kiera at San Antonio enterprise exotic car rental.
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January 2023 by Dan Wolf
Do not rent a Tesla here. The car was 4 years old and Autopilot was completely disabled which means it did not have adaptive cruise control or lane centering. We almost crashed on the highway. We called Tesla roadside assistance and they said they could fix it easily with authorization from Enterprise. We informed Enterprise and requested authorization. They said they would, but didn’t so they lied. Also very difficult to reach on the phone.
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January 2022 by John Chestnut
Kiara kept in constant contact with me prior to arriving to pick up my vehicle. She actually met me at the airport as opposed to going to the off site location. I was given a Maserati Quattroporte S. Beautiful car! The rate was actually lower than the airport rates for full size and premium vehicles at that particular time. I will definitely use them again.
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January 2022 by Cosme Garcia
If I could give zero stars I would. This is a complete joke and waste of time. First, the location listed on both Google and in the reservation CONFIRMATION EMAIL is incorrect. Their entire operation is now at the airport. Second, the phone number listed in both those goes to a voicemail box which is full. If you happen to wait long enough through the dozen rings to get to it. I spent the money to Uber to the original location and then another Uber back to the airport only to find out they had no cares available for my CONFIRMED reservation. I never got to speak to the manager of this operation. I was dealing with an Enterprise agent. I was told through this agent that they called me and left a voice message. I don't have a record but If they did, it was during my flight. So not only am I out $30 for the Ubder rides but I had to pay a higher price for a Jeep Wrangler versus a luxury car. Save yourself the money and trouble and don't use this business.
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January 2022 by Erica
The lady took 3 hrs to pick up a GT Mustang from another location and came with it very dirty, didn’t apologize nothing just said “it’s a nice day for a convertible very Rude
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January 2022 by pat medown
I can't get a hold of anybody. Went to the address on the website and it is closed. Enterprise agent next door gave me a business card to call. Really???
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January 2022 by Fermin De Hoyos
Excellent service from Kiara thank you
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January 2022 by Anthony Rodriguez
Doors are locked. Closed.
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January 2021 by Mark Phillips
Gen is the best sales representative I have ever had the pleasure of dealing with when renting a vehicle. Professional, knowledgeable and friendly. Just a pleasure to deal with. The car collection available is top of the line from luxury models to the impressive sports car line. Look forward to the next time I need to use their services
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January 2021 by Christian Markich
Top notch customer service paired with top notch vehicles.
