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November 2023 by Chester Lary
I have been using this location for my new car and previous vehicle and the staff have always been very friendly and helpful! They have always taken great care of my vehicles. I’m a loyal customer and I would highly recommend this location to anyone who needs great service!
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November 2023 by Pamela Friday
I visited Take 5 for my vehicle state inspection. The techs were very courteous and professional. They offered to check my oil filter which I declined and advised I would return at a later date for an oil change. I am very satisfied with the service I received and will return in a couple of weeks for my oil change.
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November 2023 by Raya Point
Wonderful and fast service, I went to get my state inspection and despite only waiting for a few minutes before I could get the service, I was given a bottle. The employees were very kind and worked quickly. This was my first experience with Take 5 and I will be returning in the future.
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November 2023 by el mago
Loved the service I received there recently. I usually do my own oil changes, and I'll probably continue to do my own; but if I'm ever in a jam, Take 5 will without a doubt be my go-to spot. They were amazing from start to finish! 10/10 would recommend ??
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October 2023 by Kyralee Garcia
First I want to say this is the second take 5 oil that I go to. Never since moving to the US have I ever had such a pleasant experience. Edward greeted me with a cold bottle of water once I pulled up for service. Camille was so nice and very informative. They communicated really well with each other and needless to say this is the only take 5 oil that I will be going to. Loved the professionalism, friendliness and speed.
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October 2023 by Maurice Fails
This Location (1525 Austin Highway) set the new standard. I’ve taken my Toyota matrix to take 5 for the past year and a half. Not once have the technician asked about my filter behind glove compartment. To be perfectly honest, I completely forgot about it. When technician, Joseph F. asked about the filter behind the glove compartment, it caught me off guard. I had a think for a minute, then I was like, oh yeah! Needless to say, after he pulled it out, I could not say no. See picture.Overall, the oil change, fluids check and top off, tire pressure service and windshield cleaning was 5-stars.Recommendation: Send someone from this location to train the technicians at the 1604 Location. My cabin filter in my vehicle is not N/A.Services: Air & cabin filter replacement
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October 2023 by Linda S.
Edward did our oil change extremely quickly. He was very friendly and honest. I will return next time. They have a military discount also.
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October 2023 by Miriam H.
I will never again take my car to a Take 5 Oil Change and possibly not any other quick oil change place if this is an example of the responsibility of service they provide. The technicians there were courteous, and did their job quickly, but within a little over an hour, after making a stop at the bank, and at a CVS, I began to hear a loud scraping noise underneath my car as I drove. It worsened as I turned into a parking lot to stop and see what it was. The cover under my car that they take off and then put back on after an oil change, had come loose and was hanging down and dragging. I called Take 5 , explained what happened and was initially told that they were unable to get a hold of anyone at that particular shop, but would transfer me to someone who could help me. That person told me that they could have my car towed to a nearby body shop where it could looked at and repaired, gave me a claim number, and said that someone would call me the next day. When I didn't hear from anyone the next day, I called with my claim number to see if I could get an update and was told that a claims representative would call me within the hour. Well they did...but only to tell me that my car was towed to that body shop in error and that they just had no evidence of any damage that Take 5 was responsible for, and so the claim was denied. Now, I'm having to work with the body shop to see what it's going to cost for me to have it fixed myself. I understand that things can go wrong when you're provided a service, but I would hope that the company would take responsibility when it does.
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September 2023 by Steve Melancon
I met the kindest, most polite, knowledgeable service person that I been in contact in many years. All I went in Take 5 out change was a vehicle inspection. J.J. or Joseph, as was he name tag. I can't say enough good about that young man. This man needs to a trainer in customer service. I usually don't take these surveys, but J.J. made a lasting positive impression on me. I felt I needed to recognize him. Thank you J.J. (Joseph). You renewed my faith in man.
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September 2023 by Kelana Latimer
Joseph and Edward did a fantastic job servicing my car this morning. I'm so impressed with their communication, attention to detail, and efficiency. I had been looking for a reliable place to get my oil changes and I think I've found it. I will definitely be back for my next one.
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September 2023 by Garry Baker
I’ve been coming here for about 2 years now, and have been slow to review because it’s easy to catch a shop on a good day. I wanted to ensure these guys were the real deal before I sang any false praises.Shop, always clean. Staff, always positive and energetic. Service, always prompt & engaged. To say I’ve never had a bad experience here would be an understatement. I’ve never had an experience here that was less than superb. It’s also a good sign to see the same people here every time I come. Retention says great things about operations as a whole.So, take a bow, Take5! Thank you for the reliably excellent service and the peace of mind with every visit.
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September 2023 by Erma Aparicio
It was a wonderful experience. The gentleman are very nice in there and caring and I did not have to wait at all. The 30 were open three sections they’re very very friendly accurate awesome thank you for hurrying. Beautiful people and caring people to work for take five. they’re awesome and I’m forced. I’m going to let my family and friends that there’s the place to go. They got me my sticker and there they always do and they’re very loving and nice very accurate. They’re awesome, thank you again Irma Aparicio
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September 2023 by Kylee
I’ve been to this place several times and have always had a good experience. The crew I s helpful and efficient in their work. Christian is always with a great attitude and the shop seems to have great work style between them and ensuring the customers are taken care of. I’ve had not so great experiences at other locations and I will drive across the city to go this location only. Keep up the good work.
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September 2023 by Mike Hartman
Have gone there many times for oil changes and the service has been very good. This time I needed an inspection and they had me in and out without wasting time, and still being thorough. Kind and courteous staff.
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September 2023 by Brenda T
I took my car for an oil change and inspection. Everyone was super nice and answered my questions. It did not take them long to complete the services. I love that I just stay in my car and before you know it they have completed the services. I would highly recommend Take 5 Oil Change.Service: Air & cabin filter replacement
