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November 2023 by Mariah Scarver
Orlando and Jordan were professional, kind, and efficient. However, either another employee or manager interjected towards the end of my service using frequent profanity towards the gentleman helping me. An argument ensued so I became uncomfortable and left. It was extremely disheartening to see, please be kind towards each other.
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November 2023 by Enrique E
Had a great experience at this location! The entire crew that was doing the oil change on my vehicle was awesome! From the moment I drove up, Morton offered me a bottle of water. To driving into the bay, it was awesome seeing the all of the employees with good attitudes and they all seemed to enjoy working with one another, which then translates into good service!I normally do my own oil changes, but this is the location I’ll be going back to when I need them done!
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November 2023 by Catherine Sullivan
Love these guys!!!! Best service ever. I always see them for my oil changes, etc. This time I just needed air in my tires & wiper fluid. No chg since I’m a reg. I always make sure to tip them. They work hard in the heat!! TY TAKE 5❤️.
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November 2023 by Lillian M
Great customer service. The team works together pretty well. I did a combo of oil change and state inspection. I was in and out within 15-20min. I highly recommend them.Services: Air & cabin filter replacement
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November 2023 by Jennifer McCall
Very organized! This location has a small driveway but every car that pulled in was Quickly greeted with a cold bottle of water! I am impressed and will be back. I only came in for an inspection, but I will be back for other services!
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October 2023 by Ryan F.
Was in and out in about 15 min. Very quick and smooth. Only did what I asked and didn't try to sell me any extra bs. Recommend this location to anyone. Great communication between the workers and they show you everything they do step by step.
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September 2023 by Bea BLACKMON
This Take 5 Shop on De-Zavala has given my wife and I outstanding service consistently. As busy as this shop is, the workers take the tiphme to greet you everytime with a cold bottle of water. They are extremely knowledgeable about our vehicles, and work fast and efficiently as a team. I will continue to refer friends and families to this location for their car service. I would also like to thank Julian and Marlon for servicing my vehicle. Thank you!Services: Air & cabin filter replacement
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September 2023 by Eliyanna Villa
Procrastinated like an idiot to get my inspection done at the end of the month.. like everyone else. So when I showed up, I saw the long line of cars and thought it would take 5ever lol. Additionally I went to 4 other Take 5’s before i found this one with a certified inspector. Highly recommend this location. Workers were fast and efficient and even made me laugh. Will definitely be back.
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September 2023 by Andrew Samuel
Nice group of people. Always friendly and personable. Have never had to wait too long for service, even when there’s a line. They will also answer any questions you have without making you feel stupid.
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September 2023 by Leticia Farley
I went to go get an oil change and a safety inspection sticker. Then I applied for my sticker and could not get it. Turns out they never reported to the state. We called and keeped getting a voice mail. Then we finally received a call back from Julian the next day after leaving a couple of messages . He said to send him pictures of the receipts and still have not received a follow up as promised. I have called him twice yet again and still no... response.
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September 2023 by Trina W.
In and out surprisingly quick for an oil change. Most take 5's are jam packed. Was offered a water bottle while I waited in my vehicle before I even got in the bay. Like a lot of other reviews have mentioned the atmosphere was a bit unprofessional. I get it's a garage so there may be a laid back feel amongst the employees but there are still inappropriate things to say to another employee while you're standing right next to the customer with their window down. Not to mention halfway through the service being rendered that music was blasted and I do mean BLASTED throughout the garage where you couldn't even hear what the employees were saying to you. If my one year old were with me he would have freaked out because of how loud it was. I'm sure any mother with a sleeping baby or someone on an important phone call they had to make during their lunch hour while also getting their oil changed would not have appreciated it either. Other than the laid back not so professional feel, the service was taken care of promptly.
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September 2023 by Amanda Herman
Came here for an oil change a few months ago for my 2022 Chevy Truck. Within a week I was noticing oil in my driveway. Then I noticed I was out of washer fluid which they topped off. Took my truck to a Take 5 in the northeast as I knew something wasn’t right turns out my oil filter was almost completely off, I was almost out of oil and they never closed my washer fluid lid. Will not return to this location or a Take 5 ever again. Y’all could have completely destroyed my engine with your lack of attention to detail and simple tightening the filter correctly!!
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August 2023 by Eliana S.
My experience at this Take 5 oil was awful. I waiting in the bay for 30 minutes with no help and when they finally came up to me they thought i was getting an inspection and when i corrected the employee. they got in my face and refused me service, kicked me out and threaten to call the cops. i normally have great experience at take 5 oil but I certainly will not be coming back and have filed a complaint with corporate.
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July 2023 by Jessica Richardson
Came through for a vehicle inspection today and had a great experience! All lanes had two cars when I came in so I anticipated a long wait. I was pleasantly surprised the team moved efficiently, gave me a complimentary bottle of water, were very polite, cheerful, and thorough! I was in and out in less than 10 minutes! Thanks for the great service!
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July 2023 by Melissa M.
Brought my car here for an oil change, paid for the most expensive synthetic they offered. Told them I only need the oil change. 10 minutes later I get mansplained that my K&N filter that I installed myself didn't need to be changed just cleaned at home. Yes, I'm aware, thanks. Then I get home and see they broke/ cracked the panel to get to said filter. Don't go messing around with things you're unfamiliar with. Thanks for the surprise.
