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January 2024 by Christine Avila
I come here for my state inspection and oil change every time. Derek managed his team efficiently and great communication. Even I was following and knew what they were doing next. It was a long line and he pushed the team and ran the shop amazingly. Derek! You kick butt. I hope upper management/regional sees this and gives you the recognition you deserve. I’ll be back and be recommending this spot
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January 2024 by Ernest Cruz
Great service always satisfied, outstanding service, top off was told was needed. He explained that it'll last till my next month oil change, I asked about my wipers and he said he had a pair to replace the old ones, very satisfied thank you, retired air force. 22 years
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January 2024 by Darrel Case
Sat for 10+ minutes before anyone acknowledged I was there! Manager was too busy speaking to a female employee which was sitting in a a parked vehicle!! Finally the female employee got out of the vehicle and I was finally asked if I had been helped mind you she had a handful of takeout food heading towards the office! I was not offered any water oil change took 20 minutes! There was only one other vehicle in the bay nobody was working as a team!!! I have been getting my oil changed at take five for years and normally I have fantastic service! This time I was not happy with what I saw!!! I will continue to use take five but I will go to a different location which is a shame cause this location is 2 min from my home! I was not offered air filters replacement or windshield wipers!!! Just a sad day for take five!!!
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January 2024 by Susanne Johnston
The employees here were very courteous and polite. They kept me in the loop on what they were doing. They had a great sense of humor and overall just a very positive experience. I will definitely be bringing my car back there.
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December 2023 by Amanda Harris
Luis was so polite and informative. Also Derrick was an awesome team manager. He communicated to everyone to get me out fast and efficiently. I enjoyed my visit and I felt like everyone was happy to see me. Which can be quite rare in Customer service these days. It was awesome!
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December 2023 by Arturo Solis
Went to this location at the end of the month to get my inspection done. I was expecting a long wait but it went pretty quickly even though there was a line. The problem I had was the technician never really inspected my vehicle. He did a quick walk around then asked me to use my blinkers and turn on my brights. He never checked my brake lights. He never checked my tires. He never really completed an inspection at all. What he did do was touch my windshield wipers then tell me he would pass my vehicle on that day if I bought windshield wipers from him. The windshield wipers were only a month old and were clearly not in need of replacement. Seem like an obvious attempt to take advantage of the situation. This is unfortunate because I never really had a problem at this location before. If you're looking to get your car inspected maybe look elsewhere.
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December 2023 by felicity chavez
I’ve been coming to the FM78 location since I moved to the area 3 years ago. These men have always been professional, knowledgeable and kind. It’s hard finding a place where you don’t feel you’re being taken advantage of being a woman. Davon always has a smile on his face. Always willing to go above and beyond. Great service and awesome employees!
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December 2023 by Alejandro H.
Scammers. Tried to tell me i couldnt run a soecific oil in my car and i always get the same oil. Over-priced. I'll go to another truthful oil change place.Update: they did not put my oil cap back on and i drove down the highway smoking my engine.
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November 2023 by A Brown
I have had the worst experience with this business. I had my oil changed on October 9th. On the 12th I noticed oil was leaking from car and went back to Take 5. Then I was at Take 5 at 6:30 am on the13th. Manager arrived at 7 am and worked on my car was told it was fixed. A few days later noticed oil was leaking from my car. There oil stains on my driveway. I have called the business for 1 month and there was never an answer or a return call. I called the corporate office and no response until 11/24/2023.I went back to Take 5 on 11/17/23 to talk to the manager. He made excuses for not returning calls said the phones have been messed up for months. First he said he didn’t know the regional managers name. Then told me he only knew his first name, but wouldn’t give me his phone number. It turns out the messed up my car…stripping something underneath. Now I have to take it to someone they recommend. I’m waiting for this to be made right. I paid $100 for this oil change it wasn’t free. I would not recommend this business and will not go back . The worst customer service experience. We’ll see how long it takes to fix.
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November 2023 by Carlos Garcia
I've been coming to this establishment for a good number of years. Personnel are knowledgeable and always friendly. The oil changes and inspections are always completed as expeditiously as possible. Great place.
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November 2023 by Amanda Lee
The folks at this Take 5 location have always been friendly, helpful, and super fast with every oil change or car inspection I’ve gone for. I recommend them to all. Thanks!
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November 2023 by Leslie Domsich
They are always so friendly and fast. Trust them completely. Great work and the free services (top off fluids and tire checks) between oil changes are great They are the only place I'll go to. Love these guys
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November 2023 by Travis Williams
I came in just to get an oil and filter change, and then Isaiah noticed my registration was overdue. I didn't even know that they did inspections there, but they took care of that as well as airing up my tires and filling my washer fluid. I'm very pleased with the service and would give them six stars if that was availableServices: Tires
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November 2023 by Michael Johnson
Visited only for a state inspection, but had multiple cars in front of me so had the opportunity to watch how the team operates. All team members functions extremely well and efficiently as a team rather than simply working as individuals. This improved the overall process and kept things moving quickly. Although multiple vehicles were ahead of me, I was complete within 15 minutes. I personally interacted with two team members. Both were very courteous and explained everything they were doing. I would definitely recommend this location.
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November 2023 by MProducerStudios
This is the second time I’ve been here, for a state inspection, just to get turned away. shops open until 7, spoke with two people one named Isaiah. They told me they were closed, I asked when did they close? I was told 6. Even though your website states 7. I arrived around 6:55. I had asked him if he could provide me with something that stated they close at 6 instead of 7. brought his coworker out to talk to me and he told me that he got approval from his site manager and district to close 5 minutes early, Because he’s new and needs to clean up and is still learning the system. All I’m hearing is excuses not to serve your customers and turning away profits for your site, And if this is how the managers here are running this specific site it needs to be shutdown. ASAP. Moral of the story I got handed excuses and a business card for the shop Manager Nate Medrano, but no state inspection. Nice. Update: Still haven’t even gotten a response from anyone over there about their lack of honesty or unprofessionalism.
