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March 2024 by jessica tuck
Thanks for the hard work!! Heather was able to help me with my inspection last minute, she was amazing, again thank you!!
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March 2024 by Raphael Blazzio Gomes
The folks here are fantastic! Solid crew who know how to get things done well and right the first time. The manager (Tom Welchman) took great care of my car and provided excellent customer service. This is my go-to shop for my auto needs!
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March 2024 by Tracy Schutts
Normally I’m happy with the service here but today…. One of the other drivers got out of her vehicle to go inside….after she had been chit chatting with an employee in the parking lot. This led to a few delays of cars moving forward. Other employees had to move her vehicle forward instead of doing their respective jobs.My oil was changed so overall I received what I went there for but not with the service I am custom to at this establishment.
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March 2024 by Geo Vlakanski
Waited for over an hour on Saturday, mutiple other cars after me where pulled in for oil changes, I talked to one person then waited an hour for an oil change to never even get it. DONOT HO HERE.
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March 2024 by Turner III Billy Jack
Good staff, but the day I went, there was a 6 car wait. I think they were short handed, but the people that were there handled it professionally and with a good attitude
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March 2024 by Michael Hudley
Heather...excellent management. In and out vehicle inspection. Give her a raise and larger shop. Customer focus. MH
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March 2024 by Jerrell Davis
The female tech was amazing!!
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March 2024 by marcelino gallardo
Had a great experience was quick and easy . Heather is a professional
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March 2024 by Domonique J
They charged me $168 for spark plugs, put the WRONG spark plugs, disconnect a valve, and refuse to give me my money back. I will be filing a complaint with the BBB and looking into going to small claims court because that is ridiculous. They can not be trusted! They said “Why didn’t you bring it back to us?” CAUSE YOU CLEARLY CANT BE TRUSTED! They made me feel like it was MY fault they put the wrong size spark plugs! I also SAW the spark plugs and HAVE the ones that were taken out! Watch out ladies, they will screw you over and then blame you when you try to complain! I definitely feel like because I’m a woman this happened 100000000%! You’re the reason women don’t trust SHOPS!
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February 2024 by Bruce Fay
Great job as always. I send everyone I know there. They always go over and above. Awesome employeesQuick service.
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February 2024 by Aileen Arrogante
I recently had the pleasure of visiting Express oil change, tire engineers and I must say, it was an absolutely fantastic experience from start to finish. From the moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me with any questions or concerns I had. Heather was very helpful.The waiting area was comfortable, and stocked with refreshments. I never felt bored or restless during my wait, as there was plenty to keep me entertained. Plus you’re close to shopping and food so if you don’t feel like waiting in the waiting room, there’s another option.The service itself was top-notch. The technicians were highly skilled and efficient, ensuring that my vehicle was taken care of in a timely manner. They communicated with me every step of the way, providing updates on the progress of the work being done and any additional recommendations they had.What really impressed me about this particular auto shop was their attention to detail. They went above and beyond to not only fix the issue I came in for but also performed a thorough inspection of my vehicle to identify any other potential problems. They took the time to explain their findings to me in a way that was easy to understand and never pressured me into making any unnecessary repairs.Additionally, the pricing was fair and transparent. I never felt like I was being taken advantage of or being charged for services I didn't need. The staff at the auto shop truly prioritized customer satisfaction and made sure I was comfortable with the cost of the repairs before proceeding.Overall, my experience at this auto shop was nothing short of exceptional. Their professionalism, expertise, and dedication to customer service have earned my trust and loyalty. I highly recommend this establishment to anyone in need of automotive repairs or maintenance.
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February 2024 by bryan lazcano
Heather was awesome! Very friendly and professional. Explained everything in great detail!
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February 2024 by Francisco “Frankie” Alvarez
I had a great experience having my state inspection with Heather. She was very professional and thorough during the inspection. Thank you much Heather for everything!!!!!!!!!!
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February 2024 by Maggie Luna
Jorge helped us out, everything was great. Service was fast and efficient.
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February 2024 by HUSSEIN ALSAMTI
I would like to take this opportunity to express my utmost satisfaction with the service that I received at EXPRESS OIL CHANGE. From the time I pulled up I have been greeted with the most lovely and friendly smile from Ms. Heather Valadez, she so awesome and very knowledgeable about auto service and repair.Excellent service! Got in & out in no time, Ms. Heather offered more info which was very helpful.They are fair, honest, and do amazing quality work! Heather is an amazing manager, sincere and always explains everything fully so you completely understand and what the recommendations that the vehicle needed.Thank you Heather for your excellent professional services.RegardsHussein Al-Samti
