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February 2024 by Carla Alvarado
Excelent as usual :)
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December 2023 by Grettel Kitner
Not sure in what part of the world it’s ok to sell someone a blouse without the price tag/ sku etc? I purchased this on 12/19/23 how would I return this if it was a gift? Your employee refused to re-ticket the blouse or even ask me if it was going to be a gift. I guess your employees are just too lazy to do their job.
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December 2023 by Savannah Hill
I went in recently to exchange a suit for my husband and it was definitely a process. Dora, the sales associate, was so patient and helpful in working through my request with me. I really appreciate it because we needed the suit for a wedding coming up later in the month and we were in crunch time.
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December 2023 by Damaaa S.
First time to this location on black Friday tried to get something for my daughter but they were not available in store needed to be ordered online, staff Briana Banuelos helped me to make the order even it took time and she is a really patience and such professional. will definitely go back again.
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October 2023 by Jamie J
Bought a pair of jeans in store for full price, only to find them 30% off online. I called that same day asking for price adjustment and was told the physical store is different than online, and I would need to return the jeans to the store, and re purchase them online to get the sale. What?! A different store?? They’re both called “Express” right? Lost a customer.
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August 2023 by An De
Such friendly and helpful staff
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October 2022 by Elias
Great customer service, I’ll definitely go back.
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September 2022 by yadiravzj trujillo
I don’t usually do reviews, but I really appreciate good customer service when it’s done. My transaction at the register was embarrassingly time consuming. I did 4 separate transactions. Mikaela on the night shift was so sweet and patient with us. She not once looked irritated (I would have) even though the line behind us was getting long and impatient. She complemented my nails and wished us a goodnight and left no sensors on my clothes. Thanks girl!
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September 2022 by Diego Zelaya
This place needs new management and staff. People are dress too casual for this store. In addition, its extremely disorganized; I talked to three people about the price of something, and I received different responses. One worker at the cashier openly admitted that thr floor staff didn't know what they were talking about. I didn't receive any apologies for any inconviniences, which is minimum an aspect of good business practices. I highly recommend to go to a different store.
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September 2022 by Isis Flores
I have to say that I’m very disappointed with the customer service at this express. I called to ask for information on the hiring and pay rate and I first got an associate who then transferred me to their store manager she was very rude from the start almost asked if it bothered her that I even asked about the hiring age and pay rate that she didn’t have even complete my call she just hung up on me.
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August 2022 by Yesica Ramirez
Penny Pinching $.10/ bag is ridiculous!!!! Thought this store was better than that. Raise your prices if you can't make it but it looks so cheap to charge for a bag. ZARA is going down the drain with these penny pinching tactics. Who was the brains behind that idea.
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May 2022 by Julie Gunn
Did not find anything to buy,It's a nice store, but not for me anymore, has I used to shop there
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March 2022 by ashley diaz
Store very clean and organized great sales the clearance section was even very organized and their clothes are super cute
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February 2022 by diana reyes
They have the best slacks for women here, so I recommend ladies come here.
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September 2021 by Bridget Burget
I love this brand because it actually fits my body but I am so disappointed by this location. Their customer service is absolutely horrible. The worst part is this isn't my first visit. I have frequently gone by this location because of how hard it is to find my size and it's down the road from my home but everytime I leave disappointed and empty handed because of how hard it is to find what I'm looking for
