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January 2024 by Chris Cantu
Great storage facility! Very clean, and secure!The site Manger is always very helpful and kind!He is always communicating with any information regarding our units, including helping us keep track of payments when the auto withdrawal is malfunctioning!
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January 2024 by Crystal
I’ve used Extra Space Storage for many years the property is always clean and staff is always on hand to help. Great service, thanks for keeping my property safe! Thank you Juan and Victoria for the information on my new unit today greatly appreciate you!
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November 2023 by Nohemi Vasquez
Researching and renting the unit was very easy. All the details are available on their site. There are videos demonstrating unit capacity. The attendant was very knowledgeable and professional.
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November 2023 by Jacqualynn Garcia
I needed to transfer my units and Juan helped me through the process. I’ve rented with Extra Space for nearly 3 years and I have always had great responses to questions and services.I would only suggest a loading dock for heavy appliances or items that when you do not have a truck rented with a ramp.Over all I am satisfied with being a tenant.
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November 2023 by Adrian Garza
Great storage facility. Clean and great carts to help you load and unload your stuff. Climate control was perfect for some old records I didnt want to get damaged in a hot garage.
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November 2023 by Angelica G.
I needed a storage today and the service is always so impeccable. Great customer service. Walked me through all the contract and answered all my questions. Definitely the place I will always recommend for all storage needs. Thank you for keeping with your values and all my needs. The price was really within our budget so it was perfect.
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November 2023 by Liana Marie
If you are looking an affordable storage unit facility with friendly staff, go to Extra Space and ask for Juan!! He is the kindest person and is SO HELPFUL! I recommend this place 1000%!!!!!
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September 2023 by Leroy Salinas Jr.
I recently had the pleasure of utilizing Extra Space Storage, and I cannot say enough good things about my experience. From the moment I walked in, I was greeted with a clean, well-maintained facility that immediately instilled confidence in storing my belongings here.The building itself is top-notch. It's spacious, well-lit, and the security measures in place made me feel completely at ease about the safety of my items. Climate control is a huge bonus, ensuring that my belongings are kept in excellent condition regardless of the weather outside.But what truly sets Extra Space Storage apart is their exceptional service, and I have to give a special shout-out to Juan. He went above and beyond to assist me in finding the perfect storage unit for my needs. Juan was not only incredibly knowledgeable about the facility but also friendly, patient, and genuinely interested in helping me make the best choice.The convenience of this storage facility is second to none, thanks to Juan and the entire staff's dedication to making the customer experience exceptional. I highly recommend Extra Space Storage to anyone in need of storage solutions, and I will certainly be returning for any future storage needs. Kudos to the team, and thank you, Juan, for your outstanding assistance!
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September 2023 by Kevin Jones
A most definite improvement from my previous Extra Space Storage at Lone Star (5 years). The manager at Bandera Road was most helpful, he explained available options and assisted me to achieve a positive solution for my future storage needs.It's not just the company its very much the staff.
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September 2023 by Vicki Nelms
I went in to just get some information and the gentleman that was there was very helpful. He showed me a unit that I was considering. The unit and building was very clean. He answered all my questions.I then gave the 800 number a call and talked to a representative and he was very helpful as well and he gave me the number to the unit on Bandera. I called the person there and again got a very helpful person. I rented my unit yesterday and I believe that my stuff will be safe.The people working here are great.
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September 2023 by Michelle Main
Very clean space and unit was bigger than I expected. The Guy at the front was very kind, helpful and gave us all the information we needed. Highly recommend to anyone who is doing a military move as they do month to month and help you with understanding the process a bit.
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August 2023 by Samuel Ybarbo
Easy online registration for the unit. Pricing was good. Got a call from the onsite unit manager asked if there was anything I needed and he advised the unit was ready. I did not need the lock provided so he removed the $20 charge. Facility was immaculate and well secured.
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July 2023 by Kc
I highly recommend this place the staff at the front were very friendly and helpful. He walked me through and helped me out with the whole process. This place is clean and has ac so your things do not get damaged or overheated. I did not have any issues and will continue to use and recommend this place to anyone who needs a clean efficient and friendly storage place.
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July 2023 by Ashley Mendoza
The store manager helped me and was very polite and helpful. I wasn't sure of the best storage size. I was able to walk into the store and see each unit to make an informed decision. I didn't feel rushed. Thank you so much Juan for your help and great customer service.
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July 2023 by cc hw
Extra Space has great security, is very clean and sends monthly reminders on things, which is so helpful! Juan has incredible customer service! He helped get us set up with a tour and the perfect amount of needed space for our situation. He's called and given us reminders when needed, and also worked through a billing situation with us that went above and beyond! Thank you!
