-
November 2023 by Mercedes Estrada
Since I moved here. From Minnesota. I can’t understand why all the family dollars look so ghetto here. Once I walked in, and I don’t go to these stores here in San Antonio because of that reason. One thing that I hate about family dollar is they have a policy so the cashier told me that yesterday evening 11/16/23 That they do not have returns money back. We’ll, I wish I knew that before I bought something there. I returned it back yesterday because I bought it on Friday. It was a big white girl with an attitude so I said you know what I want to return it cause it doesn’t work well you can only get the same thing equal to the money that you spent I thought I don’t need that it doesn’t work with iPhone so she would not allow me to get anything else out there from the store that was equal to what I spent there electronic I think that’s a bogus policy that they have ever since Covid well, I went and got a tripod that two was a piece of junk and I showed it to her. She got upset and that is how I beat the freaking policy. I got my money back and I would never go into those stores again. They all look ghetto here in Texas all of them here in San Antonio back in my state Minnesota. They all look clean Family Dollar, Dollar General, and dollar tree I don’t know what’s going on with Texas.
-
November 2023 by Sundaye Hasty
10/22 around 8 pm my husband went in to get a thermometer for our toddler who is burning up at home. I would give zero stars if I could. Manager in charge Daisy, was completely unprofessional. My husband had to go back 5 minutes after purchasing thermometer because it didn’t turn on. We didn’t get to use it. Should be no big deal to get an exchange for a working thermometer that we paid for so I can monitor my sick toddlers temp through the night. She refused said they don’t take back broken electronics, I get that. But we literally drove right back after opening it and realizing we had a faulty therm. So I had to call speak to her and she was still so rude. A worker answered when I asked to speak to her I could hear her say tell her we are closed. I finally convinced her that we deserve a working thermometer. She said bring it back and hung up. She was then waiting at the door with her hand out when i returned to the store a second time and said if this one doesn’t work I’m not taking it back you need to wait until Tuesday when the main manager is in the store. No apology for the inconvenience of having to come back to the store 2 times while I have a sick toddler burning up at home. no grace or understanding. Daisy needs training on proper customer service and needs to learn some compassion.
-
September 2023 by Connie Mendez
False Advertising! They put SALE STICKERS out with incorrect dates and then REFUSE to honor the price!! Every time I ever go to this store there's always some kind of inconvenience! I stopped shopping here 10 years ago! Now I remember exactly why! Nothing has changed. That's why I always go to DOLLAR GENERAL. I made a big mistake of stopping by here today.
-
May 2022 by Olivia Hernandez
They don't open when it time they just stand around laughing and talk.
-
May 2022 by Sara Medrano
Always find cool gadgets and more...
-
April 2022 by Nayeli Manago
BAD CUSTOMER SERVICE SHOWED MY ID TO THE CASHIER TO PURCHASE A BEER AND SHE WANTED TO SCAN IT. WHEN SHE CAN PUT MY INFORMATION AT RISK FOR IDENTITY THEFT.
-
February 2022 by Michaela Lira
It was okay it was kind of empty the management has a lot to do with the way the store looks that's the way I see it.
-
January 2022 by Amber D
Store says you’re open till 9, doors were locked at 8:40. Loss of business, there were also 2 other customers trying to get in. Not good business. Had to goto Walmart instead! Won’t be back
-
December 2021 by Rosemarie Mauricio
tried to harass female customersover their purses basically telling them they have to leave their purses in the front with them and when asked why they claim “it’s store policy “ and when asked where is said store policy the supposed manager claims she is off the clock and doesn’t have to show it I WOULD AVOID THIS STORE AND JUST GO TO THE 99 CENT STORE BECAUSE AT LEAST THEY DONT TREAT THEIR CUSTOMERS WRONG
-
August 2021 by Bryhana Germany
No carts available not clean
-
July 2021 by Martha Campos
Economical on certain items
-
June 2021 by Jessica Renee Gaytan (Jess)
They almost always have what your looking for , & @ a pretty decent price.
-
May 2021 by Jason Solis
Great store, wide variety of products and low prices. Staff is always knowledgeable and friendly too. 5 stars.
-
March 2021 by GODS CHILD
Clean and stocked up
-
March 2021 by Oui C'est Moi ValE
I found 3 flavors of Gatorade in sport-type bottle, hard to find elsewhere for a great price. No lines, fast cashiers. Well stocked shelves.