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November 2023 by Julia Gonzalez
10/10 experience!! Justin, PA was soooo helpful, he listened to our detailed concerns, empathize with us as parents and took action. The receptionist and medical assistant were also very nice and accommodating. Highly recommend for all urgent care needs. Thank you
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November 2023 by Nick Vaquera
This place has gone down hill. The staff is rude and slow. They spent the entire hour and a half I was there in the back laughing and talking celebrating someones birthday. Thankfully I wasn't in urgent need of care but the process for a drug screening was ridiculously and unreasonably long.
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November 2023 by Jermaine Miller
Good customer service, clean and not to busy. Recommend registering online before walking in that will speed up the wait time. This is now my first choice in urgent care.
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September 2023 by Michael Watson
Site was empty and took 45 min or more to simply do a pre employment drug screen. Filled out the paperwork at around 12:34 or so didn’t leave til around 1:30 or 40. Make excuse was there was only one person who could do the site on hand the other left to grab everyone’s lunch, just feel it could have been a bit more professional instead of providing the excuses. The people were nice though just feel it took longer than need be to pee in a cup.
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September 2023 by Andrea Barrera
Never going here ever again. 0$ of my bill was covered by my insurance so I used an HSA and paid as soon as I recieved the bill. Now 4 months later I get a call from debt collectors saying I owe Fastmed for the bill I already paid 4 months ago. I am in contact with the billing department but it's been back and forth for 2 weeks and still waiting to hear back. Extremely upset that despite the bill being paid on time and the check being cashed by them (Iprovided proof they cashed it) they waste my time and send it to debt collection. A huge waste of my time and energy over a bee sting. I completely regret going here and will never ever return.
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September 2023 by TaShuna L.
I will never come back to this business. I went in to be seen for an illness and had to call several times for the prescription they were supposed to send to the pharmacy and here it is several days later and I have yet to receive it. Every call I made about the status I was told it's been sent over and it hasn't. I'm sure they will be swift to send the bill in the mail.
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September 2023 by Ellen McGlothlin
Best urgent care I've ever been to!!! I had a severely infected in grown nail, and they took me right back to the doctor. A nurse helped me stay calm while they removed part of my nail. I was so uncomfortable because of the process, but the nurse stayed with me and took my mind off it all. I was in and out in less than 40 minutes. This is now my go-to urgent care!
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September 2023 by Doug Oshesky
Went here in pain and decided to leave because I was told that the wait to go back was a hour due to short staff and that a provider was about to leave making it even longer. You can find faster, friendlier service 3 miles in any direction. This place clearly has enough business for you to not waste your time with them.
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September 2023 by Dom .W T.
Waited almost 3 hours with the worst upper stomach pain and shortness of breath that had me lightheaded. Not to mention I have insurance, and already had paid for my co-pay. I watched multiple people walk back and be seen before me. One dude didn't even have insurance. I don't ever write reviews but this is unacceptable. This place switched hands, and it was probably better off with the first people who managed it. Nobody in there seems like they have anything urgent in mind when it comes to care. Go somewhere else
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September 2023 by Wendy Maxson
Front staff is great, but doctors will diagnose without testing. I went in feeling super sick and was told i had covid but they ran no tests on me because they ran out of covid tests. I advised them of other illnesses I was exposed to and they didn't bother to check me for those either. I had to go to another urgent care the following day where I was tested negative for covid and tested positive for a bacterial infection. I don't recommend going here. I have been here twice and have received wrong diagnosis both times.
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August 2023 by Amberle Arroyo
I called multiple times on Saturday to see if they would be able to see me for what I needed and was assured I could be. Made an appt for Sunday. Then Sunday morning comes and right as I'm walking our the door I get a call asking me to clarify what I need. I explained and they stated they couldn't help me. Okay, no problem. My problem lies in your receptionist misinformed me 3 times and allowed me to wait a day to be denied care and instructed to go to the ER. So if you felt I needed to go to the ER, shouldn't I be instructed that to begin with?? If they didn't know shouldn't they have asked? That seems rather neglectful in my opinion.
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August 2023 by Joci Erickson
Pleasantly surprised! Impressed! Both my husband and I needed to be seen, me for my eye and he cut his finger bad. We were seen right away and everyone was VERY friendly and helpful!
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August 2023 by Amber A
I called multiple times on Saturday to see if they would be able to see me for what I needed and was assured I could be. Made an appt for Sunday. Then Sunday morning comes and right as I'm walking our the door I get a call asking me to clarify what I need. I explained and they stated they couldn't help me. Okay, no problem. My problem lies in your receptionist misinformed me 3 times and allowed me to wait a day to be denied care and instructed to go to the ER. So if you felt I needed to go to the ER, shouldn't I be instructed that to begin with?? If they didn't know shouldn't they have asked? That seems rather neglectful in my opinion.
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July 2023 by Joni Curiel-Salas
Needed to be seen after hours so contacted my insurance to see who I could use. FastMed was nearby so signed up online and got quick response and appointment. Was seen and got quick diagnosis, which I suspected. Everyone was very nice and helpful.
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July 2023 by Alyssa Esquivel
Everything was great except the receptionist. I honestly don’t think she looked at me once while checking me in. Aside from her not having the best customer service skills, the rest of the staff was amazing and so helpful! I was seen fairly quickly too.
