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March 2024 by Oscar Flores
I went around 6 pm. The lady at the front desk was nice and attentive.
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March 2024 by Dolphy S
Really wish they delivered on the weekend cause I'm not taking off from work to sit at home during the week just cause a delivery needs a signature. Now I'm taking time out of my weekend to drive across town to pick up my package.
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February 2024 by Cynthia Hernandez
I have been waiting on a package to get delivered for the last 3 days. The driver refuses to deliver or even get off her truck to knock on my door all they do is put a door tag on my mail box and leave. The 3 rd attempt the driver said it had the incorrect address. I need my package . I am very dissatisfied and disappointed with the services you are providing. How do you let your drivers act so childlike having traumatic tantrums.
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February 2024 by Christian Mascorro
The woman here informed me how the other fed ex was supposed to work and how where she is at here they only ship already postage tapped on boxes so I went to a fed ex Walmart down the road and then changed the guy that cheated me 20 bucks for work from home equipment that was already paid postage ... But the ladies at the FedEx Walmart are awesome and work fast and expert customer service
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January 2024 by curtis dickinson
I needed to return a product and they did it perfectly. A well executed service!!
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December 2023 by Harleen Plays
Driver said they attempted to deliver twice and no one was home but we were and cameras show they didn’t go past our gate to knock or ring doorbell. I have to drive to fedex office to get my package and wait in the lobby for someone to come out for 15 min.
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December 2023 by Camelina Reneli
Drivers are extremely dumb, can't follow simple directions. Office doesn't help with anything. I don't know who's worse them or ups. Filed BBB complaint.
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October 2023 by Sean Trimm
My employer overnighted equipment requiring a signature for delivery. We were out Saturday at a Special Olypmpics event and were on the way home when the delivery was attempted. The FedEx driver called me to inquire if I would be home so he could return and deliver my package. As we were an hour away, he explained where I could pick up and the hours. While it was a bit out of the way off i35 pickup was easy, and the service was fast.
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October 2023 by Cee Jay
Came in due to difficulty getting a package dropped to me while at work . . However, Belinda at the Fedex location made it easier for me to access with all the stress i was already having .
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August 2023 by Pete Schnell sr
My wife had problems receiving her medical supplies she had ordered. They where to be delivered to the house and the package required a signature. We live out in the country, but for some reason she never received her package, each time she called the assistant said the driver said nobody was home and the package is undeliverable. My wife is handicapped and can not walk to the curb ro retrieve mail and packages. So, I decided to go to the shipping office and pick up the package. But of course the driver had already departed on his deliveries so now I have to wait for him to return with the package. How this idea plays out I don't know. The assistant and the manager assured me they would take care of the issue. They seemed helpful. We will see.
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July 2023 by TheSnugglebug81
You have the worst driver possible who misdelivered two of my expensive packages in the same week to 2 different addresses and I can not even get you people to take it seriously, somehow I managed to fight on the phone for hours and get a refund but I almost had to call the police and report you. You disgust me.
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June 2023 by Kelsey Geffert
Has attempted to deliver my package to the wrong residence twice. They refuse to attempt to fix it. They're entirely incompetent.
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May 2023 by Bo H.
This place is poorly managed. Whoever is in charge has no control over the employees and they are just trained to lie and give you no help what so ever. You can bet the house the drivers do not care if a package makes it to its destination. I walked in and there was a lobby full of angry upset customers. I think most people would appreciate honestly but they can't even provide that. They should shut this place down.
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April 2023 by Danny P.
HORRIBLE HORRIBLE HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I had scheduled a pick up at my residence of 4 packages which items in excess of $2500. I took the day off so they could be picked up. I live in a rural community and have a security gate to my property. I left instructions on the request to contact me so I could open the gate and allow FedEx access. 1:30 pm FedEx calls and states that I wasn't home. I explained that I was there and that I had left instructions to call and was told "we don't do that" I was told that the driver was there at 1:20 pm and he honked. BSBSBS!!!!! My house was open and I would've heard him honk. Asked that he return and was told that they would have to check and call me back. 2:45 pm; no return call so I reached out. Was told that it had now been rescheduled for the next day. What GREAT customer service! I took them and dropped them off myself. And saw the driver not three miles from my house (this is about 1 hr and 45 mins after he was supposedly at my residence. This isn't the first time I have had issues with a lazy FedEx driver. I will not use FedEx again. So disappointed in all employees from the CEO down to the driver. Very POOR POOR POOR customer service.
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April 2023 by Albert L.
This place is full of employees that are disgusting filthy grimy rats that will steal your packages. Never have they had a problem delivering a package to my home but the one time i ordered a next Gen xbox they wouldn't deliver it to my home. Their excuse was that they couldn't find a route to my home although this has never been a problem before. Then they said that they sent the package back to the shipper but somehow "accidentally" did not scan it on the way back so there was no tracking and the package was lost forever. I hope the disgusting thief's that work at this facility loose their jobs. I will never ship stuff from fed ex and apparently this location is known for stealing.
