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February 2024 by nathanael woehler
Took my money for over night delivery in the middle of bad weather and then didn’t refund when the package was delayed because of bad weather…. Don’t over promise if you can’t deliver.
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January 2024 by Kiri Vasanth
Good service
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January 2024 by Waldo Mannaz
Bad experience. Nothing got done.
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January 2024 by Samuel Stephen
Refused the do business with me.Obsessed with government edicts.
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June 2023 by Shannon F.
Sharing that was the best experience I've ever had at a FedEx store! The manager there is amazing. Not only did he open up the door each time I came in with boxes, he provided a dolly for my big boxes and pushed it in when I came up the ramp and handled them from there. It seems none of the shipping stores employees bother to come open doors anymore and this was such a wonderful surprise. In fact went by ups after... and zero assistance or service like his store. Highly recommend using this FedEx store! I know I will use it again.
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March 2023 by Tax Strat
The driver of this delivery van should be reprimanded for speeding and reckless driving (license plate: PWD 4079). Yesterday, February 18th at 2:00pm he nearly ran me off the road. I had to go 84mph as seen in the attached photo, just to catch up to him to get his license plate number. I also have video footage have him weaving in and out of traffic and also driving in the HOV lane, which is illegal for a 1 passenger vehicle.I understand this location may not be responsible for the supervision of this particular driver. Please provide the information of the location that is responsible and I will move my review to that location.
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July 2022 by R Morales
Thank you robert store manager for your help. Excellent customer service.
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August 2021 by Bigbrownpeepers
My favorite FedEx center. Autumn and I want to say?Michael? Are so helpful. They know us and if we miss a week they let us know?
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March 2021 by Gilbert Gonzales
Very uncomfortable . Fed ex employee asked to open box . After telling her I had important paper work she said there was no paper work in there .After looking again it was in there . I been shipping for over 20 years . 1st time ever where I had to open my box up in front of them .
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January 2021 by Michael Fleming
Excellent Customer Service! Chris was very professional and took care of all my shipping needs.Thank you!
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January 2021 by Carma Deem
Fast, friendly, and convenient. thanks so much!!
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August 2020 by Joy Wingard
I recently had to phone a FedEx location in San Antonio regarding a package pick-up after the driver had picked it up from my sender with the wrong mailing label on it. Since it was scheduled online, I didn't know what San Antonio location to call. I randomly picked this one at 8000 W I-10, Suite 155 and I spoke with Dominique. Dominique was A-MA-ZING! She cared that I was stressing and took initiative to help resolve the issue. She looked into the matter, called me back after securing a solution and explained how we'd fix it. She and the dispatch woman she'd spoken with came up with a plan to solve the problem by securing the correct label on it once it got to the 1st facility from the delivery driver's truck. Dominique (and the nice dispatch woman she spoke with) were my angels that day! Dominique made sure to follow-up with me too, once the package had been properly labeled at the facility, to let me know that it had. I had a LOT of bad experiences with FedEx in general recently. Dominique at this location was your only real saving grace, FedEx. She took charge of an issue and cared about quality customer service. She, along with the woman at dispatch whose name I don't know, are the kind of employees you need and they deserve your praise and promotion.
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June 2020 by Gilberto L.
The staff at this Fed-Ex is super helpful and go above and beyond with their customer service. They helped me with an Amazon return and gave me directions for how to complete the process. What a great difference from UPS who makes you pay a dollar for using their tape. You bet I'll be using this FedEx office for my future shipping needs.
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April 2020 by Martin Acosta
Excellent service! Very helpful!
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February 2020 by Murat Tas
Was there 20 minutes ago to fax couple of things. While I was faxing, I saw a clearance section and I picked two battery booster which stated extra 40% off. But the lady at the cashier did not know how to take 40% off and she told me that to go and come back in 2 hours and hopefully at that time manager will be there! What a customer service!
