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February 2024 by Jeffrey Sattler
Very helpful employees! I came in with a pre printed label that wasn't scanning. They had me email them the label, they printed a new one, and put it in a new envelope for me. Saved me a trip home and back. Friendly as well
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December 2023 by NT
Good service at this location!
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December 2023 by Emily Martinez
I went to get my grad photos printed and they came out fuzzy and I was very unhappy but the employees were so helpful and gave me options to get them redone at no charge and I changed the file type and it came out so much better! Abby and I think Crystal were amazing and understanding and I am so grateful for their help and for my pretty grad announcements! Thank you!
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July 2023 by HOMERO GONZALEZ
Best store ever. The team members are very polite and helpful. Always giving their supports to other. I lost my passport in Saturday which I never realized I left them behind in FedEx. They were not able to call me because my passports does not have my contact information. I went to pick up Monday morning and the lady who take care of me, gave me her support and all empathy the could have. Thank you always for everything.
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July 2023 by John Erik Metcalf
Great experience with Lily and the evening staff on a Tuesday. They helped me figure out how to easily ship my items overseas — which is no easy task.
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April 2023 by Nick Rodriguez
I had to convert some files from jpeg to PDF and the staff was there to help me during a crisis.
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February 2023 by Nanda Kishore
Called in asking if they passport size pictures and they mentioned yes and are open until 8 pm. Walked into the store and Jenny came in to assist. She took the photo and didn’t knew how to connect the camera to the computer nor knows the internet password she mentioned. She was holding the camera for about 20 minutes not knowing what to do. Asking me to come back on the morning. Seriously, fedex doesn’t train there employees and waste customers time? Totally disappointed. Why would I come in today, if I had to come in tomorrow?
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December 2022 by Claire VanDam
Walked to the full service to be told to use the self serve, which didn’t have what I needed, so I returned to the front desk where the same lady proceeded to serve me. After I returned home I noticed she missed one of the documents. Pretty irritating that I now have to go to another printing service for one document…..
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November 2022 by William O'Neill
Very professional I'm all respects, especially service. Quicker and efficient and the staff is friendly, knowledgeable and very professional. High marks all around!
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July 2022 by Cynthia Gallegos
Print and go staff is pleasant and kind. Always willing to help when I am having problems printing.
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May 2022 by Joan Oei
Marybeth and her team at the FedEx store 11745 IH 10 west, San Antonio Texas, really came through for us. My daughter had to display her design project for a professional showing. She only gave Marybeth’s team about 5 hours to complete four 24” x 36” display boards, 100 business cards, a 11” x 17” portfolio and 30 resumes. The printing didn’t looked rushed. We were so impressed, everything looked great!
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March 2022 by Oui C'est Moi ValE
This FEDEX Office is their "SATCO" Location. Clean, large office with friendly staff.I most definitely will refer this particular office to everyone, immediate service, willing & helpful staff!3 employee staff members were available to assist, they offered immediate help! Employee Staff, large FedEx Office, counter clerk offered varying manners of Shipping and exact prices available to FEDEX out of state package.She explained clearly, was patient as I filled out the info required, compared credit card to drivers license for purchase, I like that. Having written a "star" next to the Tracking #, she advised where to locate tracking info and how to access it.Overall a highly organized, safe to use, completely reliable shipping Co., Go FedEx!!* 2-26-22: Edit, Additional.On 2-24th San Antonio TX we required documents to be FedEx'd for a transaction overnight to be delivered by 4:30pm Fri. 2-25-22.We were overly pleased to learn FedEx performed true to expectations! You delivered the overnight pkg at 9:31a.m. 2-25th. This unexpected bonus helped tremendously! We continue to use your utterly reliable impeccable FEDEX Services. Thank You from Valerie in TEXAS.Please use FEDEX to guarantee all important deliveries.
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November 2021 by danh nguyen
In and out with flawless execution from Manager Mary. Thank you for the pleasent experience! Happy Holidays!
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August 2021 by Mario Nicolas
Mary Beth was amazingly helpful! I got sent to the wrong location to pick up my package… by the time I got to the correct location (this one) they had just closed ?Mary Beth, who had just left work and was walking to her car, was nice enough to take that “extra step” and go back into the store to hunt down my package for me.Thank you for the great customer service!!
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June 2021 by Azaliah I.
Honestly! ANDREW! One employee literally changed my view on fedex! Now I don't know the work load or other factors but the service I usually get is cold at best especially at the North Star San Antonio location but oh My I've had to go to ship (my printer broke) and employee Andrew (with the beard) has been so kind and so HELPFUL to the point where I don't even bother with the other locations thank you for restoring my faith in FedEx again!
