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February 2024 by Glenda Allen
Great tires and service
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February 2024 by Athela Aleta
I’d give no stars if able. Came with a flat tire and they said they wouldn’t be able to take care of it because they only have 1 technician available. They referred me to another business down the road, but honestly, I expected better service from a Firestone. Why even advertise the service? Also, another red flag is that they barely have any space for customers to sit & wait, despite the large area. Avoid!
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January 2024 by gamer16
I take VERY good care of my vehicle, but it seems every time I come here, EVERYTHING needs to be worked on. I don’t drive recklessly or neglect my car, so it’s funny that every time I come here, my car is in terrible shape. They seem nice, but I just don’t trust this place. On top of that, they charge so much for something you can do at home and learn from youtube. I won’t be coming back.
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December 2023 by ROCHELLE VILLARREAL
The staff there is friendly and courteous. They're very helpful.
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October 2023 by Dave Desmarais
Went in for vehicle inspection. In and out in 20 minutes. Joanne is fantastic.
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September 2023 by Robert A.
I went there to get 2 tms mods. Changed and oil change. Was there from 08:05 till 12:45. They scratched the door of my truck. And said they didn't. They said my truck was done I left and got 2 blocks. Turned around and went back the TMS were not working. I wouldn't even give them a one.
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September 2023 by Efrain Garcia
Don't take your car here for a State Inspection. They failed my wife's car because she refused to buy new wiper blades from them. I took her car down the street for an inspection the next day and they said her wipers were fine. Don't go here if you're a woman, they'll take advantage of you
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September 2023 by Elora Grace
!!!WHATEVER YOU DO, DO NOT GO HERE !!! i walked in for an inspection and they told me it was going to be not even 30 minutes, it took 45 minutes to do a simple inspection. they said my front tires were worn out and i needed new ones for 300… went to another place and i was passed. THEYRE SCAMMERS!!!! after the failed me and charged me 7 dollars, i got into my car and it wouldn’t start, it was showing my battery was dead. I went on and explained and the man said they “didn’t touch” my battery so it just must be out. which is also a lie because on the paper work they gave me they have the battery as tested and passed. ignorant people, needs to be shut down tbh
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August 2023 by CHANEL CONTRERAS
Went in for an inspection on a very hot Sunday afternoon, there were cars in the bays, cars lined up waiting & only had 2 gentlemen on duty. Both Pedro & Mr Tovar were pleasant, polite & professional. The wait was not unreasonable (less than 45mins) considering the circumstances.
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August 2023 by Jay
I took if for an alignment they said they had done everything correctly but the steering wheel was still off. So I took it to another location and the alignment was still off. They fixed right and I knew my parts weren't worn because I had just replaced everything. I'm not sure if this was done intentionally or not but they have me the paper and said was good to go. Just don't go to this location unless you have no other choice
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July 2023 by Jay Puente
I took if for an alignment they said they had done everything correctly but the steering wheel was still off. So I took it to another location and the alignment was still off. They fixed right and I knew my parts weren't worn because I had just replaced everything. I'm not sure if this was done intentionally or not but they have me the paper and said was good to go. Just don't go to this location unless you have no other choice
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July 2023 by miriam elliott
I appreciate them taking time out of their schedule to squeeze my car in to do tire rotation and alignment on my vehicle.
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June 2023 by Candy M.
This place sux! People at this place dont know what theyre doing nor do they care. Had ablowout brought car in for relacement and they installed a smaller tire than all the rest and then had the audacityto try and charge me $250+. I guess they thought they read Suker on my forehead I am still searching for area adviser name to complain and state they have lost a long time customer. This is totally unacceptable service!! please don't let your parents or grandparents come here This should really be zero stars
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May 2023 by Christian D.
I took my 08 Eclipse to get an alignment here. I have to say they exceeded my expectations. I wasn't expecting much, honestly I was expecting them to be subpar. Major automotive chains have a bad rep now considering they try to charge you an arm and a leg for a simple job. However this Firestone was a pleasant surprise. My service advisor Diego was very helpful and made my experience great! I called beforehand and Diego was able to get my car worked on and out the shop the same day. The alignment wasn't perfect, but that was because they discovered that my rear control arms were bent. Diego showed me pictures of the bent arms on his phone so I knew they weren't trying to fool me into getting a repair. I got a year's warranty for an amazing price. Diego informed me that if I were to get the control arms replaced within the year, that I could take the car back for an alignment and it would be covered by warranty. I will definitely be returning to get any future alignments here. Thanks Firestone!
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May 2023 by Esther Escobar
Office staff was very professional, and provided me with details on my vehicleThat's why I always purchase my tires with Firestone.
