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July 2025 by Reyes Ramirez
Outstanding customer service by Jacob. Explained very well the type of maintenance that was best for my truck and the type of maintenance that could wait. Very knowledgeable and professional.
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June 2025 by Alex A.
Hands down the best and budget friendly automotive repair shop. The customer service is excellent. Turn around time for job completion is fantastic! Always seem to be adequately staffed. Highly recommend a visit here. You'd be surprised what special deals are offered.
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June 2025 by Paul Goymerac
Awesome, they fit me in to repair a flat and were done in 20 minutes. Great job.
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June 2025 by Hans Ruska
I informed the tech upon check in that my car blows ice cold air when driving. However, when the car idles the care blows warm air. This is what led me to make an appointment to have the system tested for leak or bad AC condenser. After waiting, 90 minutes for scheduled appointment, I was informed the car is 17 oz R-134A (freon) low. They gave me a quote and I denied recommended services because if the car was `7 oz loq on freon, the AC would not blow cold air even when I drove the car. I drove the car home and AC blew hot air only. I connected my AC gauge to the car and discovered there was NO R134A in the system. I took pictures for evidence I bought AC pro R134A (40.00) and recharged my system myself. What happened? The technician extracted my AC system while the car was in the bay and someone tried to cover up a mistake by charging me, the customer, $200.00 to recharge the system for 17 oz of R134A. I will not return to this or any Firestone. I was also informed oil so low it did not register on dipstick. Car could use some oil, but they would have overfilled the car with oil based on their assessment.
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May 2025 by Mylah F
Had a wonderful experience. They were able to squeeze my car in between their busy schedule. They worked expeditiously, friendly, and respectfully. Thank you very much for your service and expertise
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May 2025 by Timothy Goodale
They quickly replaced a tire when I picked up a screw.
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May 2025 by Julia Andujar
The staff is always so helpful and professional. It’s always so easy to get in!
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April 2025 by Esther Maccherone
Great and fast service
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April 2025 by Ohmy letit
The staff were great. Helping me in choosing the best tires for my driving needs.
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April 2025 by Xavier
❌ 💰 if you value your time and money, read this. They lie about the wait time. Whatever they tell you it is double it. They lied to me, and I watched their clerk lie to several other customers on the phone about how long it would take. They don’t accept tap to pay and the clerks clearly hide that from you. In case you’re wondering, they probably hide it because their contract sucks and have to pay higher fees. Save your time save your money go somewhere else.
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July 2024 by Thomas Davenport
I have to say that I've never been a big fan of Firestone Complete Auto Care, most of my experiences with any of the locations resulted in unnecessary service recommendations that are 2-3 times more expensive with them than other shops. I try to only use them when it is a matter of convenience, this time was one of those times. To not drag this on forever, I needed 2 things for my car, new tires and an oil change before I ship my car overseas. I scheduled an appointment a week early so that they could order the tires I needed and I dropped my car off about 10 minutes prior to my appointment time (which was at 11:00 am on July 27th). I was told they would call me when it was ready so I took care of my errands in the meantime. Just before 4 pm, I was finished with my errands and decided to go to the shop, hoping they would be finished but hasn't gotten a chance to call me yet. Instead, when I arrived, I spoke to Keith who informed me that the work had not even been started and that it would probably take about an hour and a half to complete (remember I scheduled an appointment for 11:00 am and dropped it off early). I asked Keith if there was honestly any point in scheduling an appointment, because it didn't make any difference, to which Keith apologized but let me know that 2 of his technicians took lunch at the same time so they were behind in work. In an attempt to rectify the issue, they quickly got the work done and called me about 45 minutes later...but they couldn't even do something as simple as make sure the new tires were inflated to the manufacturer recommended tire pressure...or even inflate them to the same PSI for that matter. Needless to say, I do not recommend this, or any of the Firestone Complete Auto Care centers.
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July 2024 by Roger Garcia Jr.
Gas Station on post, didn't do anything else in the place.
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July 2024 by sebastian paulino
Had an appointment for 1200 and I brought my car in at 1145. Hours later my car was still just waiting to be brought back. It feels like there is no point in scheduling an appointment here.
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July 2024 by Mary Ann Alvarez
The employees were respectful and I was not asked to purchase services that I did not need.
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June 2024 by Licia A
they were very helpful team informed me a lot about my car especially since i’ve just moved from louisiana 10/10 would recommend
