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March 2024 by Janessa P.
Thomas helped me with absolutely everything i needed and they fit me in ASAP. Amazing service and amazing team!
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February 2024 by Ralph Shinn
Feels like they someone overcharge, the staff is always friendly but sometimes do a poor job explaining what you will be charged for. I wouldn't recommend doing tires here as that was more expensive than I felt it should have been.
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February 2024 by Ahmet Cingoz
It doesn’t worth it to go there . I bought tires last 7 months ago . They are busy fix flat tire . He told me If the flat middle center we can fix it if doesn’t we can’t fix it. Even you didn’t look at this tire Or not willing fix it . Because you are busy. Even if I was willing leave my car there but I didn’t it.
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February 2024 by Kingbee
Can't give this less than a star, unfortunately. They tried scamming me with all these fake and usless repairs. Overcharged the hell outta me just for a diagnostic on stuff I already knew was there. 195$. Never going back found a way better guy and a true honest mechanic right outside the gate. EF Autocare and Collision. He's a good man and fixed all my issues on the truck for less than 500$. Six different fixes. While Firestone tried charging more than a grand for one repair. Don't waste your money here. God knows we don't make enough. They just try to steal the little money we get
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February 2024 by Chiara Love
I paid $1617.00 just a rough estimate for 4 tires and front brakes and a oil change! The largest part of my bill was the labor it took them from 7am to 16:30pm yes it took them that long to rip me off for labor. They gave me $100.00 off. I thought I had full brake service but they only did the front $500 for back axle and $400 something for front. Tried to charge $80.00 for a tire sensor,$1200. 00 for one strut. Let's just say the bill kept adding up the more I wanted done by to my car. Only to walk away with 4 new tires, oil change and front breaks.Just go to the dealership you will come out cheaper.
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February 2024 by Michael Vollero
Great service and wonderful staff with expert advice. One of the best places for vehicle service.
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February 2024 by Jenny-May Olson
Always great customer service from Will and team!!!Once again, fantastic service from Robert, Thomas and Paul. I truly appreciate their attention to detail and full explanations to my questions.
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February 2024 by Andres Sanchez
I do not recommend. I asked for my flat to be fixed and tire to be rotated. They asked for more money and said ok, but they did not do it. Then they tried to charge me, when I showed them they didnt do it, they just start balming everyone else and still tried to make me pay for the work they did not do
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February 2024 by St Ramz
This location is not worth the wait. I took my vehicle in for a fix that I called about first to make sure they were able to do the work, Manager Thomas said yes. He then recommended more work to which I agreed but when I had my vehicle returned to me over a week later several other other issues were present. By the time I got home, I immediately turned back around and took my vehicle right back. Thomas recommended more work, but didn't address the other items. When I asked about it he said he didn't have time due to a sale. When I was able to take my vehicle back to get the issue corrected, he told me they didn't have time to fully inspect the vehicle even though they had it for a whole day and a half and I was scheduled. I later found more issues with my vehicle stemming from work they did and have not received a call back to get this corrected. My vehicle still has ongoing issues. This has been a horrible experience. I do not recommend this location for service.
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February 2024 by Skyler Mays
I stopped going because any work was was past the appt time. Oil changes, tire rotation...nope nope and nope. I go to Take5 for an oil change and am in and out in less than 10 minutes each time.
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February 2024 by Rafcel Hernandez
Absolutely no point in having appointments here. Came in for an oil change with an appointment at 930AM. At 11AM the manager Thomas shows up and only then does he inform me that my vehicle is finally being pulled in. Another customer had an appointment at 10AM and they were done within the hour. The employees spend more time shopping in the shoppette, than working on cars.Two hours for a simple oil change.
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January 2024 by Jeffrey Bednarz
helpful and courteous.
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January 2024 by JAVIER GONZALEZ
Great work. Got my job request in a timely manner.
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September 2023 by Taylor Schoon
Military beware! This Firestone has stripped the luggnuts on both of my vehicles when I've gone in for tire rotation and then try to charge $238 for the damage they caused. These scam artists should not be allowed to work on a military installation. Save yourself some heartache and go to a reputable auto shop.
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September 2023 by Brian D.
Just sat here for 3 hours waiting for my car to get taken into the auto port for an oil change! horrible even had an appointment for 10am and it's now 12 and my car hasn't even been worked on. Don't take your car here!
