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January 2024 by Robert Pacheco
Amazing experience and service getting a CD opened. Both representatives i spoke with were patient, knowledgeable, and took time to explain everything.
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January 2024 by Adeline Martinez
My process of starting my checking account over the phone was very easy and pleasant. Customer service was wonderful.
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December 2023 by Rose Nor
Couldn’t deposit checks digitally for 3 months due to the type of account I had, they didn’t tell me that though and just kept saying to update my contact info and that would fix it.Switched account types and updated my contact info, I am still not able to deposit checks. Contacted support who was not very helpful. Would not recommend.
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December 2023 by Chelsea Thompson
I bought a new car with an AutoLoan through Firstmark CU! My first ever car that I am financing and I must say that Alexandria and the rest of the team were always so helpful. Alexandria was my go-to girl and I’m very happy that she was the one helping me throughout this very long and sometimes stressful process. With all that being said she made everything as easy as it could’ve been and I thank her and Firstmark for that ?
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November 2023 by Lenise Humble
It was the best experience for me. I had an emergency ? with my vehicle and was able to receive funds for a loan without any hassle. The loan representative was very professional and knowledgeable of what loan I should request.He walked me through the short process stress free. Kept in contact and I was approved within hours without having to come in.Job well done ?Firstmark Credit Union's satisfied member.
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November 2023 by Celeste Martinez
My experience with Firstmark Credit Union was great! I applied for a personal loan for an emergency, late on an afternoon and received a response the next morning was funded shortly after! Thank you so much!!
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November 2023 by Linda Wentworth
both representatives were knowledgeable and professional in helping me accomplish the purpose that I went to FMCU to do.
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September 2023 by デイビッド
The worst bank I’ve ever had.Spent almost a year paying money I barely had to make up for mistakes that they took their time handling.Repercussions of their actions have caused bad hits to my credit, as well as almost losing my apartment. Me having to pay extra money waiting for them to correct these mistakes would take a toll on my financial income.
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September 2023 by Maria Gomez
My experience with Firstmark is always excellent! That is why I am a customer since I moved to Texas years ago and I will keep on being one! Thank you Firstmark for helping me when I most needed it!!!
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August 2023 by 5.0mustangguy Mustangguy
We had a very good experience with Linda assisting us. She was very helpful, patient and informative. Definately very pleased. Thank you.
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July 2023 by Bennie Duplessis
We had a very good experience with Linda assisting us. She was very helpful, patient and informative. Definately very pleased. Thank you.
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July 2023 by P. Morgan
Have used Firstmark Credit Union for many many years. They always offer great service online, in person or on the phone. Leticia was so very helpful, considerate and professional today.
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July 2023 by Vero Juarez
The ladies that assisted my husband & I were awesome. Excellent customer service. Very friendly & helpful. Thank you Kayla & Cynthia!
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May 2023 by Saifaldin Mohamed
The firstmark credit union they are awesome ? . I member with them almost 4 yrs . They are great and friendly .they help me less then 24 hrs with my case . There employees and Management very friendly and they are patient on there members. And they understanding the situation and they fix it very quickly. thanks actually many thanks for Ashley the one who helped me on my case and thanks for all the Culebra rd Brunch who they helped me . ???
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May 2023 by Corinne Mendoza
My phone banking experience today was absolutely great. Ms. Belinda took care of all my banking needs during one phone call and in a minimal amount of time. . Her customer service is exceptional, her banking knowledge is great. Keep up the good work.
