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November 2023 by Richard Rodriguez
The lady who set up my account was so friendly and personable. She is definitely a people person and cares about her work.
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September 2023 by Denise Zuniga
Been with FIRSTMARK for over 15 years or more never had any issues. Great experience.
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August 2023 by carlos ortiz
I really do appreciate indy she answered all our question , Being it was our first time . She really did help understand how everything works and how we can go about the process. Thank you
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August 2023 by Jobeth Buffalo
Thank you, Trisha is amazing, great work! Nice friendly courteous
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July 2023 by Karen Harris
My experience was pleasant. The associate was pleasant, competent, and worked quickly. She was very knowledgeable and helpful. The other associate that assisted her for one activity was also helpful and pleasant. I enjoyed my time, and I was able to take care of all my business.
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July 2023 by Annette Amos
So very thankful for this organization, but most of all for the people the staff they have working there.Always showing their professional skills and kind hearts. Always taking the time to explain each detail that we needed to us through a very tough time in our lives. A personal thanks to Hunter Anderson and Miguel De La Rosa.
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July 2023 by Veronica Garza
Trish and Tanya at SE Military location were super helpful, friendly, and knowledgeable. Very personable and really helped my parents and myself with our financial needs.
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July 2023 by Cynthia De Leon
Staff were extremely helpful in resolving fraud situation on my debit card. In addition they informed about online banking services with alerts that would help me monitor future transactions.
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July 2023 by Louie Arguello
Trisha was very helpful I wish we had more people like her she was very polite and respectful I hope first mark treat her well and compensates her well because she deserves it
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June 2023 by Suzi Gonzales
Love the person that helped was very helpful and compassionate about my situation they were all very professional and their approach when trying to eagerly help everyone was. So warming and made us feel very welcomed
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May 2023 by Patricia Villarreal
My experience with Mariana was very good with great customer service. She was very attentive and friendly. I like during business with Firstmark CU because I can get all my questions answered within a timely manner.
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May 2023 by Pat Villarreal
My experience with Mariana was very good with great customer service. She was very attentive and friendly. I like during business with Firstmark CU because I can get all my questions answered within a timely manner.
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May 2023 by gerald flores
I would recommend Firstmark Credit Union to everyone, they are very knowledgeable and care about their customers!
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March 2023 by Leila P
I went in with an elder family member, he needed to make some changes to his account since his wife passed away. We mad an appointment for the day we went in and had all our documents. The associate that helped us that day was very rude, as soon as he noticed my family member didn't speak English it was like all his manners went out the window. No please or thank you. Once he asked for my ID he kept asking unnecessary questions, like if Christmas was always on the 25th because my ID said it was issued on the 25th of December and that's not possible since everything is closed. He kept making us feel like we were doing something wrong and kept questioning every single detail. I am so glad I don't bank with them. I wish they did better at least for the elderly.
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March 2023 by Briana Garcia
I continue to be impressed with the customer service at Firstmark Credit Union. Today I had my 84 year-old grandma with me and we went to two other banks to try to open an account on a Saturday. We were turned away at the other banks because it was by appointment only. Firstmark welcomed us in at 12:30pm on a Saturday and got us what we needed. Specifically, Hunter did an excellent job taking care of grandma, even through all her random stories! He was patient and friendly, even when grandma might not have been. Thank you so much! We love Firstmark Credit Union!