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November 2023 by Roni Fraser
They had one store associate working the self check out during the holiday rush.... Why even have self checkout if you are going to turn them all off and make everyone go to one slow store associate line. Took over 15 minutes to check out since people ahead of me had card issues. Ridiculous management during the busiest season of the year!
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November 2023 by Megan Navarro
This store used to be nice and presentable. Now the minimum wage workers treat everyone like criminals. They push recyclable totes that rip when wet and act like you offended their grandmother when you decline to purchase one. It's also not self check out anymore and they force you to answer unnecessary questions and surveys. Whoever took over running this store has run it into the ground. Tell your creepy employees to back off and let people shop in peace and not ask unnecessary questions about the shopping experience like you are Guest Experience at Disney World. Big Yikes
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November 2023 by Roland Moreno
My experience was wonderful I found everything that I needed and more the cashier was so friendly thank you so much
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November 2023 by Brigitte Butch
Not that crazy about the storeA lot of cheap stuff overpriced.
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August 2023 by victoria guajardo
My son always finds something new and prices are great
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July 2023 by Fernando Balleza
Love this place on Austin Highway. Manager very courteous. We visit often for hard to find items.
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June 2023 by Gen Jones
Feel like they profile and discriminate certain customers. I’ve been here several times and they’ll ask if we scanned certain items and check our receipts. Seen the staff also bombard ppl as soon as they walk in if they need help then they’ll follow customers around like they’re insinuating every customer is a thief. Can’t shop in peace here without borderline harassment and discrimination
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May 2023 by BAM BAM (Bam Bam)
I never been to a five below this was my first time and as soon I enter the store I was greeted I was amazed by all the stuff five below had.Kimberly immediately help me and was very helpful product knowledge they didn’t have what I wanted but that didn’t stop her for showing me other similar products when I say WOW on how she multitask WOW her other sales associate was on break so it was Kimberly running the floor and someone was at the front she told me sir I’ll be right with you but these are other products you can look at so basically reinsuring mean she’s coming back I see her playing with the kid’s smiling all the time and she came back to help me when left and I ended spending more what I plan but because of the amazing experience I will definitely come back.Kimberly needs a raise she delighted.
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April 2023 by Vonia P.
2.5While immensely better in presentation than the $1.25 + $5 Tree next door, still leaves much to be desired. The associates are friendly, but usually not very knowledgeable. Product quality not usually worth the slightly reduced prices. Plenty of opportunity for impulse buys. Provided memory serves me right, this replaced the Earl Abel location listed as 1201 Austin Highway, even though it is 1247 Austin Highway. Maybe I'm going senile early. Anyhow, I think about pie and become hangry whenever I come here for that reason, accuracy be darned, because these overpriced gummy noodles are unable to quench that craving! Could use some more employee training so that when I try to find something, they do not almost automatically apologize for not knowing!
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April 2023 by Tony Sheppard
First time going to this place and love it! The customer service was superb. I like the idea how this store is arranged. They have a lot of great items for a reasonable price. You can get lost in shopping because they have some cool stuff. What I like about it the most is that you can donate to a charity when checking out. That will be the main reason why I will return back to this location soon. It's like Goodwill, but better.
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April 2023 by David Moore
I went to 5below & was greated by Stephanie a beautiful employeeShe makes the store friendly.The store offer a lot of affordable items.
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March 2023 by Vonia P.
2.5 While immensely better in presentation than the $1.25 + $5 Tree next door, still leaves much to be desired. The associates are friendly, but usually not very knowledgeable. Product quality not usually worth the slightly reduced prices. Plenty of opportunity for impulse buys. Provided memory serves me right, this replaced the Earl Abel location listed as 1201 Austin Highway, even though it is 1247 Austin Highway. Maybe I'm going senile early. Anyhow, I think about pie and become hangry whenever I come here for that reason, accuracy be darned, because these overpriced gummy noodles are unable to quench that craving! Could use some more employee training so that when I try to find something, they do not almost automatically apologize for not knowing!
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February 2023 by Kathryn S
Feel like I was singled out the moment I walked in by the male cashier. He came up to me the moment I came in with my toddler saying he had to hold my bag behind the registers while I shopped. However I noticed other people coming in with larger bags and even bag packs and said nothing to them just greeted them. My bag was a small diaper bag that can only carry diapers,wipes, snacks, and a comfort toy that help with any fussiness my toddler might give and in the end could not enjoy a good shopping experience.
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January 2023 by Philippe Robichaux
I'm always excited to come here. Especially for candy. My complaint is not that the 5 for 5 is now 4 for 5 because I understand the industry and prices. Before the holidays if memory serves they were open until 9p 6 x and until 6 on sundays. Then for Christmas they extended their hours as most places do. Now that it's the new year they dont go back to 9p but now close an hour early at 8p! Even on a FRIDAY! 8PM. I n after work and only had 10 min. What the heck??
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January 2023 by C S
Can't call store and thy don't haven enough people or hours to get products on th shelves. The staff is good.
