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December 2023 by shaun1836
Support and buy from AMERICAN, local, mom & pop, small businesses. Support and buy AMERICAN MADE products as well. These are the stores we need more of. Great customer service you know they appreciate your business. Thank you Five Oaks Hardware for all your hard work.
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December 2023 by ChristineA Woolley
Great store! Large Ace hardware with a very helpful and friendly staff! This will be my go to hardware stop!! Thanks for such great customer service!
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November 2023 by Robin Lane
Their inventory is always accurate with that of what is reported online. Staff readily available, always. This particular store is extremely well managed. I sometimes see the manager in the store, and he always seems to be busting his hump to make it all work.
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November 2023 by Susan Oliver
It is a wonderful little store. It seems to have plenty of everything I have needed other than lumber. It's got lots of great gift items which makes it a fun shopping experience.The prices seem to be in line with the larger hardware stores.The employees are very helpful.At the end of each season they put their decorative items on sale.
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November 2023 by Tryst Kennedy
Ok. These are some friendly folks! I was just looking for a mesh screen for my bay doors. They looked it up for me, advised they could order it and have it shipped. They gave me coupons. Told me I should come back next Saturday cuz they'll have popcorn. I'm thinking I just might show up just to be around their happy.
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October 2023 by Randall McFarland
Quite a bit of variety. A little steep on pricing, but the service and the many items you can choose from are worth it. Parking is easy. No huge crowds.
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September 2023 by D B
This hardware store is a gem. I was so surprised to find it on Thousand Oaks. I had a honey do on my list to buy some Pellets for my grill so I turned around after seeing the store. I didn’t have time to walk around the whole store but from what I did see it was a very nice store. The employees were all very nice and helpful upon walking in. I will definitely be going back and if this review helps you. You should definitely go too.
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September 2023 by Ashley ann
Awesome store and staff is really nice and helpful! They have a great selection and the store is nice clean and organized!
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September 2023 by marge olver
Just moved into state. Been here 3 times. Everyone is helpful and asking what they can do for youWe've been to a few big box stores and nobody asks that question. Thanks for the good service.
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August 2023 by Olivia B
I LOVE this store! They were doing a bucket challenge today—100% of proceeds went to a charity (believe it was Children’s Miracle Network). Employees are always friendly and helpful. I really enjoy looking at all of the neat things they have to offer. Very happy to have a neighborhood hardware store.
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August 2023 by M L
i love how the plumbing fittings are not in chaos, but closes too early! It never fails that 5 till 7 I need a fitting and spend the next 2 hours in a big box store sorting through their mess to find the part I need.
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July 2023 by Dylan Blake
An employee here named Mike gave my 4 year old a pack of Starbursts and it made my son so incredibly happy. He has been talking about it constantly for like a week now.Although Mike probably didn't give it a second thought, I just want him to know it absolutely brought my kid a ton of happiness. Faith in humanity one Mike at a time.Thank you Mike! :)
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July 2023 by John M.
I've been going here for a while and the service is always excellent. The thing about this place is you're not going to get too far into the store before someone asks you, "May I help you?." They have a new machine that sharpens knives. I've been cooking and sharpening knives for over 50 years and there's nothing better than this machine. If you bought a new knife and enjoyed the edge on the knife this machine will return it to that edge. The price is reasonable too. You can buy something similar online for 10 grand to give you a idea.
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July 2023 by Bob Borderline
I like shopping at ACE Hardwarewhen they have holiday sales because you can find some good deals, but this store is the exception. I drove a short distance to this store to purchase a sale item, and of course, it was out of stock. The manager said that the truck would be in the next day during the morning. I went back the next day mid-morning, and the truck hadn't arrived. The manager claimed the truck would arrive in the afternoon. Went back that evening, but there is still no product. Out of curiosity, I went back to the store the next day. They had plenty of products, but it was no longer on sale.I like this store because it is newer and located within a reasonable distance from my home. The prices are a little higher than the big box stores, but they do carry some unique products.Update: On July 4th, I visited the store to pick up an online order as previously suggested by the owner. I met John, who I believe is the owner, and he is a really nice guy. He even took my order out to my truck. Great customer service! I also appreciated that they were serving hot dogs to the customers in celebration of the holiday.
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June 2023 by Nelson Family
Prominent pride display out front. Won't shop here anymore. Let them know, was polite but won't support that.