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March 2024 by Kim P.
One person at checkout... line is wrapped around to men's section. Are there not more people here to help checkout?
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January 2024 by Christopher Brown
Very nice for Forever 21!
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July 2023 by cece ASKERONI
I went last week and the manager here was awful and rude as well as the salespeople. I asked for help constantly and received rude looks while they gossiped. Truly the worst F21 location I’ve been to.
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July 2023 by Lisa Noriega
Don’t waste your time, rude sales people. Lady said she was the manager and no manager above her. All the sales ladies put off with having to provide any kindness or courtesy. If I could give zero stars I would.
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March 2023 by Starleen Garza
This place could use some help. I'm sure there are definitely associates who do their part, however, it seems like every time I go in there I always get sass from the associates. There is never anybody In the dressing rooms, the girls just chat at the register and get mad when they don't notice you and you just walk up there. I get it working customer service is hard sometimes. But don't treat people who did nothing wrong poorly. Just not good business.
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February 2023 by charlene harrison
Spacious, easy to get to. The store I'd always clean and organized.
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February 2023 by Esther Estrada
We never been there before and we're impressed with selection.
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January 2023 by Mahogany Ford
Very clean and organized. One of my favorite stores
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November 2022 by Elizabeth Ortiz
I went yesterday on 11/8/22 to pick up an item (tote bag) that I purchased. I was very pleased with the Manager Matthew and his staff. I have been inside the Forever 21 store at La Cantera three times in the past month. Each time the store is very clean and spacious where a shopper can shop around. All 3 visits the staff has been very helpful and super nice. I was able to apply for a Forever 21 credit card at this store, the Forever 21 store at North Star Mall didn't offer me the opportunity to get the discount when applying for the credit card at the last visit with them.Kudos to Matthew and his team!
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November 2022 by Elizabeth O.
I went yesterday on 11/8/22 to pick up an item (tote bag) that I purchased. I was very pleased with the Manager Matthew and his staff. I have been inside the Forever 21 store at La Cantera three times in the past month. Each time the store is very clean and spacious where a shopper can shop around. All 3 visits the staff has been very helpful and super nice. I was able to apply for a Forever 21 credit card at this store, the Forever 21 store at North Star Mall didn't offer me the opportunity to get the discount when applying for the credit card at the last visit with them. Kudos to Matthew and his team!
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November 2022 by Diana Frieda
Love this place, but the fact that the side door's were locked and had no signs to use other's door's I found concerning. Just the front door were open. All door of enter to the store should be open or put a sign that would be helpful. Have a awesome day.
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August 2022 by Zaria Belton
Forever 21 is a hit or miss and let me tell you it has been hitting recently!! I got the cutest summer outfits!
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April 2022 by Keri Nguyen
One of the employees cashed me out and then didn’t put one of the items I purchased in my bag, dismissed me and walked away to talk to her coworker about her nails.
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February 2022 by Jael Fajner
F21's clothes offers okay but great quality for the lower prices they tend to showcase throughout the store. Mainly lots of clubbing, business and daily wear. This store is large, so there's tons and tons of variety! The jeans get baggy within a few hours, so they don't stay fitted throughout the day. But I guess that depends on what brand each consumer purchases within the store. And I already gave mine away, so I don't know what brand it was. However, I definitely need to add that F21's under garments are creative and sexy. So I like that! Material & fabric of the under garments actually holds up while being worn. Regarding the atmosphere, the building & store itself is gorgeous!! Generally clean & organized. Beautiful chandelier in the ceiling, fancy artwork and modern furniture. Customer service is always there for me when I need them... altho last time I went, they could've be a bit friendlier (seemed they were short-staffed that day, so I'm going to assume their "urgency" came off as "rude" unintentionally). Overall, it's a great place. So yes, I would recommend checking them out lol
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December 2021 by w
perfect store if you’re XS-M. there was only one small rack of clothes labeled “plus size” and the sizes were only L-XL and had only two or three XXL. there were only four designs too choose from and they ran small. they were under staffed as well. but on the bright side at least the store was clean.
