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October 2023 by Spencer Hayden
Me wife went in today around 430 PM and the only stylist working was fast asleep. My wife felt awkward trying to wake her so she walked around in the exchange for a few minutes and came back by and the worker was awake, but told her the salon was closed.....
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December 2022 by Holly Ortega
Great place to get your hair done on base
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September 2022 by Katy Morris
Got my hair dyed here a couple months back, was a little worried because it was on base but it was honestly the best dye job I have ever gotten, I went from black box dyed hair to blonde which is the hardest thing you can do. My hair was exactly what I asked for I love it and can’t recommend this place enough.
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December 2021 by Rin Kagamine
I went here to get my hair colored and it turned out vibrant and beautiful
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October 2021 by Nivia
My friend went to get her ends cut and gets charged 40.00 just for ends to be cut, no wash no style, NOTHING!! This stylist is a joke.
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October 2021 by Aason Kirkpatrick
My wife set appointment. They call 2 hours before her appointment asking if she could come in earlier. Wife said no cause she was busy. She gets there 5 minutes before her appointment time. While getting her hair dyed the lady is complaining about her she is backed up now cause my wife didn’t come in earlier then hair appointment time. Fast forward. The lady is pull her hair, forgets about her and goes to the other clients she booked during the appointment (which is poor time management) left shampoo in my wife’s hair after the rinse and said just rinse off real good when you get back home and to add on top of that didn’t even dry her hair after the rinse. My wife gets home and she drying her hair and is falling out left and right. In chunk. I do not recommend this place at all.
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October 2021 by Jazmine Sustaita
Charged me $40 dollars for nothing. Didn’t even cut my hair right. The lady name was TRUDY. Did not do her job right and made her customer after me make her brush her hair out. While she was charging me. I always leave a tip but I didn’t give her one. Worst place ever. TRUDY is very lazy at her job, made me hold the hair brushes. NEVER AGAIN. If she doesn’t like her job maybe she shouldn’t have one. Very disappointed in management running this place.Service: Hairstyling
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July 2021 by Saunya O.
I really struggled with writing this review because I love all the work the EXCHANGE has done for me and my family the 20+ years in the Army around the world, but I digress. I have never gotten my hair done at a PX salon before because I thought they would not have the experience to deal with black 4C course hair; however, my normal salon is in Austin and I did not feel like taking that trip. I called the salon and the lady on the phone was amazing! She said if anyone has experience dealing with all types of hair, it would be the PX--to which I agreed. I told the lady on the phone that me coming is the same feeling I had when I jumped out a plane. Y'all, It was one of the most traumatizing hair experiences of my life. I was getting a retouch (relaxer). Granted, the lady applied the relaxer perfectly and it came out amazing with no scalp irrigation. But she did not have ANY experience in handling 4C course hair. Instead of combing my hair from ends up, she plowed the comb from root down, which causes natural black 4C hair to tangle severely at the end. And instead of taking the time and combing out the tangles as I am use to stylist doing, she pulled the tangles out which resulted in clumps of my hair coming out with it. This one just on of the many technique errors but what took the cake was when she likened my uneven hair to unhealthy hair which is not based on science or research but on old wise tails. The lady was a sweet beautiful soul and the salon is nice and I am sure she is good at what she do. But I highly recommend if you have 4C (natural black hair) find someone who has your same hair type because they would be experienced in doing it. Will I go back? Yes, but only when they get a black lady in there with 4c hair lol.
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March 2021 by Su Tanya Brown
The absolute worst money I’ve ever spent. Whatever you do please do not go here save your money !!!!!!
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December 2020 by Betty Ford
My hair is burned to a crisp ,ruined, will not be going back so I paid over $100.00 to get my hair ruined.....
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May 2020 by Zoie Laskiewicz
I got full foil highlights here from Pei Pei and they look amazing!! Super impressed and I will absolutely be going back. Best my hair has ever looked and felt
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May 2020 by Court Meyers
Janice did full highlights on my hair and it looks so amazing. I would 100/10 recommend coming here.
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January 2020 by Dopi_ Tori
Dont ever go there bc the black lady in the wig will completely mess ur hair up and cut it uneven. No matter of u tell her you want it cut or not.
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November 2019 by Jessica Martinez
Pei Pei colored and highlighted my hair. The color and highlights turned out beautifully. I get compliments on my hair all the time. I will not go to anyone but her when it comes to coloring and highlighting my hair. I didn't give 5 stars because the salon itself needs some work and upgrading. They've had several issues with the A/C not working and I had to reschedule. I also had to reschedule another time because they did not have hot water or the hot water tank broke.
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September 2019 by April Castillo
They turned my hair red and grey.... I was going for a blonde look. So yeah.