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December 2023 by Reyes Family
Super fast service and awesome Customer service. Credit goes toBase Commander whose skills has reorganized operations of Ft.Sam Base facilities.
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November 2023 by Blake Leger
If I could give you 0 stars I would.1. I let them know that I was an out of town reservist and I needed to fill a prescription that day (friday). I dropped the prescription off at 10am.2. I was told that it should not have been a problem and that they will call me when the script was ready.3. I never received a call and was not informed that the pharmacy was closed on weekends when I made sure that I let them know I was not from the area and needed the script filled immediately.4. Monday comes and I need the script filled still so I go to fill it in my home state. They wont allow me to fill the script because they already filled it and never let me know earlier that day. I tried to call the number linked to this google search and it is not a working number. I had to call the PX, which forwarded me to BAMS Pharmacy, which then had to forward me to the correct number.5. I never got in touch with them. I called them over 12 times and left them voicemails asking for them to call me with urgency. They never responded back to me leaving me to wait until eventually they put the script back on the shelf due to not being picked back up.6. COMPLETELY UNPROFESSIONAL
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November 2023 by Cyndi-Marc Levesque
Friendly and helpful staff, easy in and out. Depending on the time and day, you can get very quick service.
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July 2023 by Ray Ressler
One of the better military pharmacies I've been to. I think it could be streamlined more to make it faster. I should never have to wait more than 30 minutes for a script.
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July 2023 by Carolyn Dickerson
This pharmacy used to be faster than the BAMC Pharmacy before migrating to MHS Genesis. Now, it's slow even for medication pick up. Seems like new staff aren't as quick compare to previous staff.
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July 2022 by Claire's Posh
Is this pharmacy not open on saturdays? Been here an hour. If not then hours need changed…..
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September 2021 by Nicole Hoyt
Love the new digs. Good system to prevent the spread.
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September 2020 by Charles
Why doesn't anybody answer the phone??? Pathetic!!
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July 2020 by Ray McHale
Excellent service! Concerned, well educated staff.
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February 2020 by Faith Crouch
I don't understand the purpose of putting phone numbers out for people to use if NO ONE ANSWERS THE PHONE?!
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December 2019 by Kenneth Bouldin
Able to take advantage of Military Service and get my prescriptions for free.
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June 2019 by JCS
Slow when they first open. All the windows were "open" but only one person was calling numbers; at a snail's pace. To their credit, things started flowing quickly once they got together as a team. Perhaps they could start the day that way?
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June 2019 by Socially Aware
People were polite and courteous and didn't ask for mothers maiden name nor my shoe size before I could get my meds.
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April 2019 by Harley Pierrepont
Get ready to wait. 2 hours and still didn't get my meds before the clock ran out and I had to leave.
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February 2019 by Wayne Sturdevant
Always organized and fast as possible service.
