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March 2024 by m alonzo
Great insurance, prices could be better, but what can we do.
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April 2023 by Albert Castle
Usually at least in San Antonio, Fred Loya is the most affordable but not this time surprisingly All State offered a rate $400 to $500 dollars cheaper. It was alittle disappointing .
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March 2023 by Skyler tullos
No store are openI can't even go in to talk to a employee
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December 2021 by Loreecion Bard
Horrible Insurance company no real website access and no app. You ha e to physically go into a fred loya to do anything with your policy. Would not recommend.
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September 2021 by OCTAVIS GRAY
Great customer service with friendly smiles ?
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September 2021 by Amanda Rock
They are pretty great
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June 2021 by Isabel Castro
Good people and very helpful
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April 2021 by Asia Jones
Nice people working here
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April 2021 by Keith Sanford/Rev. Kix
Miguel Caldera is the most unpleasant unprofessional dismissive employee I've met latelyHis insured hit my car ranPulled a gun on me and this guy wasn't the slightest bit concerned of my welfare.I tried to give the police report told him myself and the dispatcher went over the license plate number 3 times before the police ? arrived and the police gave me the informationHe shouldn't be working with the public!!!I told him I am a Disabled Veteran and have PTSDhe ignored me then went on to say did I write the offenders license plate number down!!!!SmhI said I was on a hands free call with 911I gave the information as the incident was happening!!!!How else would I know the policy holder's info and contact you???!!????,Buyer bewareThey don't care about the public
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October 2020 by Javi A
Good rates. Lady was rude and acted like she had something better to do. Decided to shop around. If I go back it'll be to a different location.
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August 2020 by Derek Brown
Been with these guys for years can't never complain
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July 2020 by Andrew S Perez-Ramirez
Friendly service.
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June 2020 by Kike Rodriguez
Best hope ever
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May 2020 by Socorro Turcotte
(Translated by Google) This place is almost always closed lousy service
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August 2019 by joey b.
Worst insurance company ever! Three employees inside and instead they want to stick me in front of a computer and talk to somebody on a video chat. They have to make copies and send them to the person on the computer. The person on the computer can't read the copied papers. It's a mess. Get rid of that.
